PC Tools Support for Spyware Doctor -
Windows Anti Spyware

Please browse the categories and read the topics below for answers to some common product related questions.

• I've lost the installation file. What do I do?
  We are happy to provide you with a replacement copy of the original file. Please view this topic for further details.
• My browser stops responding when I start the downloading process. What happened?
  You may have been trying to access our web site during a busy period. Please view this topic for further details.
• When will I receive my license code information after purchasing?
  When purchasing by credit card, you will receive your registration and license code information via email within 48 hours. Please view this topic for further details.
• I just purchased online but I didn't receive my receipt via email. What happened?
  Receipts are sent immediately after the order has been processed. Please view this topic for further details
• I've lost my license code. What do I do?
  We are happy to provide you with a copy of your license code. Please view this topic for further details.
• The License Key you have given me says that it is invalid.
  The license key is a long sequence of letters and numbers that can be easily confused when typed. Please view this topic for further details.
• Do I get free software upgrades and new releases?
  Yes, most of our products include a period of free upgrades for registered users. Please view this topic for further details.
• How do I register my installation of Spyware Doctor?
  To find out how to register your installation of Spyware Doctor, please click on the above link.
• How do I update or upgrade my installation of Spyware Doctor?
  To find out how to update or upgrade Spyware Doctor, please click on the above link.
• How do I renew my Spyware Doctor license?
  Please view this topic to find out how to renew your Spyware Doctor license.
• How do I activate and register the Retail version of Spyware Doctor?
  If you have purchased Spyware Doctor from a retail outlet (Spyware Doctor Retail version), please click on the above link.
• How do I activate and register the Lite Retail version of Spyware Doctor?
  If you have purchased the 'lite' version of Spyware Doctor from a retail outlet (Lite Retail version), please click on the above link.
• How can I download and install Spyware Doctor?
  To download and install Spyware Doctor please follow these instructions:
• How do I activate and register the Blitzbox or T-Online version of Spyware Doctor?
  If you have downloaded Spyware Doctor from Blitzbox or T-Online, please click on the above link.

If your question is not answered please contact us and we will be happy to answer your query.