Frequently Asked Questions (FAQs)
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This section contains a list of FAQs to help you use Spyware Doctor more effectively and for troubleshooting various aspects of installing and running Spyware Doctor.



The following FAQs are available for viewing:


  1. Does Spyware Doctor conflict with other products installed on my computer?


  1. How do I tell if my copy of Spyware Doctor is registered?


  1. How do I obtain the full version of Spyware Doctor and gain full functionality?


  1. How do I update or upgrade my installation of Spyware Doctor?


  1. How do I use Spyware Doctor?


  1. Does Spyware Doctor remove computer viruses?


  1. How are risk levels of infections determined in Spyware Doctor?


  1. How do I exclude infections from scans?


  1. Why does Spyware Doctor sometimes prompt me to reboot my computer when removing malware?


  1. How do I restore quarantined malware items?


  1. How do I schedule a scan or Smart Update in Spyware Doctor?


  1. How do I switch off OnGuard activity pop-ups?


  1. Why can't I log in to some web sites or pages, or remain logged in when Spyware Doctor is running?


  1. Does Spyware Doctor run when logged in using an account without administrator rights?


  1. I am having problems with Smart Update.


  1. How do I contact technical support for further information or to help resolve a Spyware Doctor issue?