Welcome to PC Tools Product Support for Registry Mechanic

Please browse the categories and read the topics below for answers to some common product related questions.

• I've lost the installation file. What do I do?
  We are happy to provide you with a replacement copy of the original file. Please view this topic for further details.
• My browser stops responding when I start the downloading process. What happened?
  You may have been trying to access our web site during a busy period. Please view this topic for further details.
• When will I receive my license code information after purchasing?
  When purchasing by credit card, you will receive your registration and license code information via email within 48 hours. Please view this topic for further details.
• I just purchased online but I didn't receive my receipt via email. What happened?
  Receipts are sent immediately after the order has been processed. Please view this topic for further details
• I've lost my license code. What do I do?
  We are happy to provide you with a copy of your license code. Please view this topic for further details.
• The License Key you have given me says that it is invalid.
  The license key is a long sequence of letters and numbers that can be easily confused when typed. Please view this topic for further details.
• Do I get free software upgrades and new releases?
  Yes, most of our products include a period of free upgrades for registered users. Please view this topic for further details.
• How do I register my installation of Registry Mechanic?
  To find out how to register your installation of Registry Mechanic, please click on the above link.
• How do I upgrade Registry Mechanic?
  Please follow the steps below to upgrade Registry Mechanic.
• How do I renew my Registry Mechanic license?
  Please view this topic to find out how to renew your Registry Mechanic license.
• How can I download and install Registry Mechanic?
  To download and install Registry Mechanic please follow these instructions:

If your question is not answered please contact us and we will be happy to answer your query.