Known Issues & Alerts

If your problem is listed below, we are aware of the issue and are working to fix it as soon as possible.
To see more information on a particular issue, please click on the “View Details” link.


PC Tools installer caused Windows 8 64-bit to freeze


Security Software: Conflict with Java Application

PC Tools Security products – Windows 8 compatibility

Don’t see your issue listed above?

If your issue is not listed above don’t worry, we have more options available to find your answer below:


Step 1  - Search all of the PC Tools Help Center for an answer

Search for an answer by entering keywords in the search box above.


Step 2 – Visit the PC Tools Forum and get help from expert PC Tools users

Visit the PC Tools forum to ask a question or view answers to a similar question posted by PC Tools experts and other product users.

Please note: If this is your first time to the forum, you can browse and read posts without signing up but you will need to sign up to post a question.

Step 3 – Get help from a Customer Support Agent

Contact a Customer Support Agent for personalized service and assistance with your issue.

Article Number: 283
Posted: Mon, Jul 4, 2011 5:55 AM
Last Updated: Wed, Jan 16, 2013 9:34 PM

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