PC Tools Help Center

What is Automatic Renewal?

Article Number: 131 | Last Updated: Sun, Jun 24, 2012 11:31 PM


PC Tools’ Automatic Renewal Service is a fast and convenient way to renew your subscriptions for PC Tools products before they expire. 

Once enrolled in the service, you will be alerted via email before your annual subscription is up for renewal. The subscription price (inclusive of applicable tax) will then be automatically billed to your account.

This service provides you with continued updates and uninterrupted product usage year after year for the duration of your enrollment.

Key Benefits

• Get uninterrupted usage of your subscribed PC Tools products

• Save time and effort
• Continuously get the newest product features as they become available
• Opt-out at any time


How it works

PC Tools’ Automatic Renewal Service is available to you when you purchase PC Tools’ products online. You may check your enrollment status at any time by logging into your PC Tools My Account (see below for instructions).

Once enrolled, you will receive uninterrupted usage throughout the product subscription period. Shortly before your product subscription expires and before any payment is billed, you will receive an email notification to alert you that your product subscription will be automatically renewed. The debit or credit card you have provided to us will be charged the renewal subscription fee (including applicable taxes) current as at the date of charge, before your subscription expires.


How do I know if I am enrolled in PC Tools Automatic Renewal Service?

You can verify Automatic Renewal enrollment via your PC Tools My Account by following the steps below:

  1. Log into your My Account and select "My PC Tools".
  2. Click on the product license you want to inquire about.
  3. The license status will indicate if automatic renewal is set to ON or OFF.

How do I cancel PC Tools Automatic Renewal Service?

You can cancel the PC Tools Automatic Renewal Service via your PC Tools My Account by following the steps below:

  1. Log into your My Account and select "My PC Tools".
  2. Click on the product license you want to opt out of the Automatic Renewal Service.
  3. To the right of "Renewal Option", click "Change Renewal Option" and follow the screen prompts.

Watch the video tutorial


Need Help?

If you would like to contact us directly for assistance
, we’re here to help. Please choose one of the following methods:

Please Note: You will need to enter either your email address (used to purchase or register your product) or a valid purchased license code to access our live chat, email or telephone support services.

Chat live with a support representative
Telephone customer support
Email us your inquiry

You can also review your orders in your PC Tools My Account.



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