PC Tools Help Center

Protection Software: Browser Defender Toolbar Incompatibility with FireFox 11.0 - FIXED

Article Number: 480 | Last Updated: Tue, May 21, 2013 6:00 AM


This issue has been resolved in the latest version of PC Tools Protection Software.

To address this problem, please update your PC Tools Protection Software to the latest release.

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Symptoms:

Browser Defender Toolbar does not appear on your Firefox 11.0 Toolbar.

Causes:

Browser Defender (version 4.0.0.0) is not compatible with Mozilla Firefox 11.0 at this time.

Products Affected:

Browser Defender 4.0.0.0


Troubleshooting:

A Firefox 11.0 compatible version of the Browser Defender Toolbar will be included in a future release of PC Tools Protection Software due to be released shortly.

Note:

You may see Browser Defender Toolbar as disabled in “Add-ons Manager” section of Firefox 11.0, however you may continue use Firefox 11.0 as normal.


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