Known Issues & Alerts
If your problem is listed below, we are aware of the issue and are working to fix it as soon as possible.
To see more information on a particular issue, please click on the “View Details” link.
PC Tools installer caused Windows 8 64-bit to freeze
Security Software: Conflict with Java Application
PC Tools Security products – Windows 8 compatibility
If your issue is not listed above don’t worry, we have more options available to find your answer below:
Step 1 - Search all of the PC Tools Help Center for an answer
Search for an answer by entering keywords in the search box above.
Step 2 – Visit the PC Tools Forum and get help from expert PC Tools users
Visit the PC Tools forum to ask a question or view answers to a similar question posted by PC Tools experts and other product users.
Please note: If this is your first time to the forum, you can browse and read posts without signing up but you will need to sign up to post a question.
Step 3 – Get help from a Customer Support Agent
Contact a Customer Support Agent for personalized service and assistance with your issue.