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Enable Remote Assistance (Windows XP) Popular

The Remote Assistance feature is a convenient way for an administrator to remotely connect to a computer and with permission view the screen, move the mouse, use the keyboard and chat online.

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Open you registry and find the key below.

To Enable Remote Assitance
Create or modify the following DWORD values:

  • AllowTSConnections set it to "1"
  • fDenyTSConnections set it to "0"
  • fAllowToGetHelp set it to "1"

    To Disable Remote Assitance
    Create or modify the following DWORD values:

  • AllowTSConnections set it to "0"
  • fDenyTSConnections set it to "1"
  • fAllowToGetHelp set it to "0"

    Restart Windows for the changes to take effect.

    Registry Editor Example
    |NameTypeData|
    |(Default)REG_SZ(value not set)|
    |AllowTSConnectionsREG_DWORD0x00000001 (1)|
    |fDenyTSConnectionsREG_DWORD0x00000000 (0)|
    |fAllowToGetHelpREG_DWORD0x00000001 (1)|
    -
    |HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal...|
    -
    Registry Settings
    System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server]
    Value Name: AllowTSConnections, fDenyTSConnections, fAllowToGetHelp
    Data Type: REG_DWORD (DWORD Value)

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    Disclaimer: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.

  • Last modified: January 29, 2003