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08-13-2007, 10:33 AM
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Join Date: Apr 2007
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Tools button on Spyware Doctor
Hello, and sorry for my poor english but I am french. I use SD for a long time, my version is 5.0.1.205 Database 5.07920 with 646.747 intelli signatures.
I observe today (but I cannot say for how long it is so!) that I have not the "tools button" which goes to "malware detective" as shown on this picture of PC Tools:
http://www.pctools.com/res/zoom.html...eenshot-en.gif
Is this normal?
I have only 4 buttons: status, start scan, onguard, settings!
I have completely uninstalled SD then re-downloaded it and it's the same.
In Program Files\Spyware Doctor there is a folder called "tools" which is empty.
However all works perfectly..
Regards,
Jérôme from Paris...
Last edited by jerome; 08-13-2007 at 02:49 PM.
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08-13-2007, 06:01 PM
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Join Date: Mar 2007
Location: United Kingdom
Posts: 1,179
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i am missing tools as well, this is the case for quite a few people
i think that support has posted the files needed to get it back somewhere
Quote:
Originally Posted by jerome
Hello, and sorry for my poor english but I am french. I use SD for a long time, my version is 5.0.1.205 Database 5.07920 with 646.747 intelli signatures.
I observe today (but I cannot say for how long it is so!) that I have not the "tools button" which goes to "malware detective" as shown on this picture of PC Tools:
http://www.pctools.com/res/zoom.html...eenshot-en.gif
Is this normal?
I have only 4 buttons: status, start scan, onguard, settings!
I have completely uninstalled SD then re-downloaded it and it's the same.
In Program Files\Spyware Doctor there is a folder called "tools" which is empty.
However all works perfectly..
Regards,
Jérôme from Paris...
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08-13-2007, 07:07 PM
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Trusted Advisor
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Join Date: Apr 2007
Location: Ioannina, Greece
Posts: 519
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Yes, I'm missing the Tools button, too, so when you find out where it is could you let us know. Thanks
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08-13-2007, 07:25 PM
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Join Date: Mar 2007
Location: United Kingdom
Posts: 1,179
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08-13-2007, 07:29 PM
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Join Date: Apr 2007
Location: Ioannina, Greece
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Thanks, Tom
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08-13-2007, 08:30 PM
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Join Date: Feb 2007
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Quote:
Originally Posted by jerome
Hello, and sorry for my poor english but I am french. I use SD for a long time, my version is 5.0.1.205 Database 5.07920 with 646.747 intelli signatures.
I observe today (but I cannot say for how long it is so!) that I have not the "tools button" which goes to "malware detective" as shown on this picture of PC Tools:
http://www.pctools.com/res/zoom.html...eenshot-en.gif
Is this normal?
I have only 4 buttons: status, start scan, onguard, settings!
I have completely uninstalled SD then re-downloaded it and it's the same.
In Program Files\Spyware Doctor there is a folder called "tools" which is empty.
However all works perfectly..
Regards,
Jérôme from Paris...
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this is very stranger
i dont have this problem
i have five buttons and the malware detective tool
__________________
A PC - Tools fan (Again)
Thanks AChen you have opened my eyes
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08-14-2007, 07:23 AM
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Enthusiast
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Join Date: Apr 2007
Posts: 143
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It works and my tool button is back!
Thank you... And I hope to don't have to use it!
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08-14-2007, 11:24 AM
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Trusted Advisor
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Join Date: Apr 2007
Location: Ioannina, Greece
Posts: 519
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I did what was indicated but my tools button is not back. The unzipped file's in a folder called Tools in the SD Folder. What did I do wrong? and How can I fix it?
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08-14-2007, 12:00 PM
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Enthusiast
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Join Date: Apr 2007
Posts: 143
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Hello,
don't extract it in the folder "tools" of SD but directly in program files\Spyware Doctor and you'll find your "tools" button back! with "malware detective"!
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08-14-2007, 12:06 PM
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Trusted Advisor
Volunteer Subscriber
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Join Date: Apr 2007
Location: Ioannina, Greece
Posts: 519
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Quote:
Originally Posted by jerome
Hello,
don't extract it in the folder "tools" of SD but directly in program files\Spyware Doctor and you'll find your "tools" button back! with "malware detective"!
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Thanks a lot jerome. Sometimes my mind just stops working when it comes to simple things. Everything is now perfect.
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