SW 4.0 reverts to trial version after update

[Tkreiser]

A few days ago I ran an update for Spyware Doctor v. 4.0. When the software relaunched I was informed that I was running a "Trial Version" and needed to register the product. My Spyware Doctor now says v. 4.0.0.2621 "not registered". When I try to register with my license number, the product will not register, and it tells me that I have an invalid license number.

I purchased SW 4.0 about 9 or 10 months ago. I have kept the product at version 4.0 because of the many documented problems with v. 5.0. I should have at least 2 months of valid licensed time left.

How do I reactivate my purchased product?

[mjq424]

Hi
Please send an email to support@pctools.com or use the online form at www.pctools.com/support/contact

[Support]

Tkreiser,

Could you send me a pm with your license information and i will look into this for you.

Support