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  #1  
Old 07-11-2007, 01:26 PM
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vecchio vecchio is offline
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Default SD standalone dowloading av files

My sd standalone have antivirus database files to dowload and i cant remove it
ideas please?
edited: sorry same thread here
http://www.pctools.com/forum/showthread.php?t=48175
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Last edited by vecchio; 07-11-2007 at 01:37 PM.
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  #2  
Old 07-11-2007, 08:45 PM
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Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers
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  #3  
Old 07-11-2007, 09:42 PM
notE notE is offline
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Quote:
Originally Posted by Support View Post
Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers
I dont have SD+AV license and the same thing happened to me.
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  #4  
Old 07-11-2007, 10:22 PM
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Quote:
Originally Posted by notE View Post
I dont have SD+AV license and the same thing happened to me.
Same here, just done a smart update on switching the computer on and "Antivirus" datafiles were on the list

I definitely am not using (or licensed for) SD+AV
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  #5  
Old 07-11-2007, 11:02 PM
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vecchio vecchio is offline
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Quote:
Originally Posted by Support View Post
Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers
Support,
I DONT HAVE BOUGHT SD /AV
please note some users have the same problem
UNACCEPTABLE
FIX IT IMEDIATLY
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  #6  
Old 07-11-2007, 11:38 PM
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hi
problem seems resolved
thanks
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