Go to Support Home Page
Go to Online Knowledgebase

  #1  
Old 01-12-2007, 04:48 PM
springblossom springblossom is offline
Junior Member
Subscriber
 
Join Date: Jan 2007
Posts: 1
Question Problem download updates

The computer I have PC Tools AntiVirus on has problem downloading virus definition updates. For Spyware Doctor updates, I have to set the connection to use proxy server rather than direct connection for its update to work. However, the PC Tools Antivirus does seem to have this option. Can anyone help?
Reply With Quote
  #2  
Old 01-13-2007, 12:48 AM
Chippa's Avatar
Chippa Chippa is offline
Advisor
Junior Volunteer
Subscriber
 
Join Date: Dec 2006
Posts: 389
Default

Hi springblossom,

Try disabling your firewall and any antivirus software you are running when trying to perform a Smart Update.

Check to see if this works.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:03 PM.