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Old 11-18-2006, 01:42 AM
Ndallas75002 Ndallas75002 is offline
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Question Smart Update files size

Why is it that almost everyday there is a new 1.67mb update that needs to be downloaded? It seems like this must be a complete refresh of the database or virus definitions files. If I didn't have Wireless broadband I'd really be upset having to download this much almost every day. Can't you do some kind of incremental updates that would decrease the file downloads?
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Old 12-14-2006, 02:32 AM
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AChen AChen is offline
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Hi Ndallas75002,

The reason why there is a new 1.67mb update is because new signatures are added to this file on a regular basis. As new malware are being created, new signatures are developed in order to combat these new infections.

PC Tools is looking into developing an incremental update.

AChen
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Old 12-15-2006, 01:58 AM
Ndallas75002 Ndallas75002 is offline
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Unhappy Incremental Updates

Achen,
I understand the need to add new signatures but not everything everytime. If I didn't have wireless I'd have removed the software a long time ago. As it is it's annoying not to be able to set a config setting to perform updates in the background silently. And now it's even worse going from a 1.7 mb download to a 3 mb download. It's getting worse. Hope you get the incrementals in place soon and use them like all the other virus software packages have.
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Old 12-15-2006, 02:06 AM
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AChen AChen is offline
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Hi Ndallas75002,

Spyware Doctor version 5.0 will have an incremental smart update feature.

This will be released soon.

Cheers,
AChen
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