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  #1  
Old 07-16-2003, 08:32 PM
Slick_Nick Slick_Nick is offline
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Join Date: Jul 2003
Posts: 4
Default Can't update to MSIE 6 SP1 (WXP-Pro)

Hello. I'm running Win XP Pro and I'm trying to upgrade my MSIE 6 to SP1. I've downloaded the ie6setup.exe file from Microsoft. However, whenever I run it it'll only install SP1 partially and then I always get the following error message: "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. This software will not be installed. Contact your system administrator." No matter what I try, it won't install fully. It's very frustrating. Does anyone smarter than me have some tips on how to get SP1 installed? Thanks for any help. Cheers.

  #2  
Old 07-19-2003, 11:23 AM
Nana Nana is offline
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Join Date: May 2002
Location: Ontario, Canada
Posts: 2,139
Default Re: Can't update to MSIE 6 SP1 (WXP-Pro)

Nick,
Maybe this will help:
(Click) JSI FAQ</font color=red>
Good luck,
Nana [img]/images/forums/icons/smile.gif[/img]

  #3  
Old 07-19-2003, 03:24 PM
Slick_Nick Slick_Nick is offline
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Join Date: Jul 2003
Posts: 4
Default Re: Can't update to MSIE 6 SP1 (WXP-Pro)

Nana, many thanks for providing that very helpful link. It solved my problem. Your kindness is greatly appreciated. Cheers.

  #4  
Old 07-19-2003, 08:10 PM
Nana Nana is offline
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Location: Ontario, Canada
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Default Re: Can't update to MSIE 6 SP1 (WXP-Pro)

SN,
You're very welcome. I'm glad it helped.
Nana [img]/images/forums/icons/smile.gif[/img]

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