Cookie guard and multiple instances of SD.

[Baba O'Riley]

Hi all, new to this forum. I've been using SD for over a year now and am pretty happy with it. I have a couple of questions which I hope some of you may be able to answer.

1. I use XP Pro SP2 and if use fast user switching to log into another account while the other one is still logged in I get a dialogue saying "Spyware Doctor cannot be started because it's already running. Please close all instances of Spyware Doctor and try again." This behaviour has only been happening recently after an update and it means the account I log into secondly is unprotected. Is there any way to circumnavigate this behaviour? I don't see any reason for it as it is not in breach of the licence because it's still only running on one PC.

2. I just noticed (so don't know how long it's been doing it) that on my administrator accounts, the Cookie Guard doesn't list Firefox 2.0 as one of the installed browsers so again, this account is partially unprotected. It's listed fine in my normal user account. I tried reinstalling Firefox but this didn't help.

If anyone has any ideas on either of these, they would be much appreciated.

Cheers.

[Petertron5000]

Hi Baba O'Riley,

With Spyware Doctor opening in multiple accounts, please check this thread:
http://www.pctools.com/forum/showthread.php?t=51

With cookie guard not listing Firefox, please exit Spyware Doctor in the normal user account, before logging into the Admin account.

If the problem is still there, you may need to re-install Spyware Doctor in the Admin account.

Cheers

[Baba O'Riley]

Thanks Petertron5000,

I'd already figured that quitting it in the one account and running it in the other got round my first problem, it also happens to cure the second.

However, whilst I appreciate the suggestion, I see this as more of a work-around than a fix. I don't see any reason for SD to behave in this way, I've never seen this problem with any other software and it's only happened in the last couple of months. Is this some kind of anti-piracy measure or just some bad coding? Either way, it's an annoyance. I have to quit SD, log into the other account, start SD which can take anything up to 90 seconds, log out the second account and then start SD again in the first accout (another 90 seconds). Why?

Thanks again for the reply though.

[Petertron5000]

Its got something to do with one of the new tools within spyware doctor. If this tool is running, it cannot run in another user account.

This may be fixed with SD version 5.0.

[Baba O'Riley]

OK, thanks mate, I guess I'll just have to grin and bear it for the moment.