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  1. 08-18-2011, 03:18 PM #1
    djtkungfu
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    Default Version 8 upgrade application error

    I have just upgraded antivirus free from the previous version 8 to the latest version 8. The upgrade failed and now I keep getting pctsGUI.exe and pctsSVC.exe application error. The program fails to start. I have tried removing the program, re-installing and also installing the protected version avinstall_en_pr_dl.exe to no avail. I have now removed the program and am without the PC tools AV protection. Has anyone else encountered this problem and more to the point does anyone know a fix. I'm running win7.
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  2. 08-18-2011, 11:23 PM #2
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    AChen
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    Could you post a screenshot of the error message?
    Thanks,

    Anthony
    PC Tools - Essential tools for your PC
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  3. 08-19-2011, 09:57 AM #3
    ciscoeuk
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    having the same issues since up grade

    how do u upload screen shots? to your servers,sorted found how

    seeattached pics for err code

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    Last edited by ciscoeuk; 08-19-2011 at 10:01 AM.
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  4. 08-19-2011, 10:55 AM #4
    djtkungfu
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    pctsGUI.exe application error
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  5. 08-22-2011, 03:41 AM #5
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    AChen
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    Thanks for the info. We are currently investigating this issue and will provide an update shortly.
    Thanks,

    Anthony
    PC Tools - Essential tools for your PC
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  6. 08-25-2011, 03:25 AM #6
    jlmelc
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    Is there an update to a solution to this problem? I am experiencing it as well, thank you much!
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  7. 08-25-2011, 04:18 AM #7
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    katie
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    Did you do an upgrade by installing the new version? or through a notification?
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  8. 08-26-2011, 02:28 PM #8
    jlmelc
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    I did an install thoguh a prompt by the old version.
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  9. 08-29-2011, 06:13 PM #9
    djtkungfu
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    Me too. Through a notification.
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  10. 08-30-2011, 12:33 AM #10
    help123
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    I'm having this same problem too... Is there a fix out yet?
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