Spam filter not working

[k9keith]

I tried to add SPAM monitor to Windows XP and IE 6 after turning off mail guard in Spyware Doctor. When I attempt to set up IE, it is changed so I get no Email. If I fix OE, then I get no SPAM filtering. The web site says it is possible to do a manual configuration of IE but no instructions are given. Is any help available or did I purchase a program that doesn't work?

[Support]

k9keith,

Thank you for posting your question, we will have a technical representative get back to you on this question soon.

PC Tools Support

[Chippa]

Are you using an email client such as Outlook, Outlook Express? or are you using web based emails?

Cheers,
Chippa

[k9keith]

Outlook Express 6.0 is the mail client

[AChen]

In order for Spam Monitor to detect spam from your Outlook Express, you will need to configure Spam Monitor with the email client/s.

Please follow the instructions below:

Configuring Email Client with Spam Monitor
____________________________________

1. Open Spam Monitor
2. Click on 'Settings'
3. Select 'General Settings'
4. Click on 'Configure Email Clients'
5. When the new window pops up click on 'Next'
6. Select the email client that you wish to configure and click 'Next' (ensure that you have the email client closed before you continue)
7. A new window should popup, click 'OK'

Training Spam Monitor to detect SPAM
________________________________

1. Click on the 'Status' button
2. Click on 'Improve Spam Detection'
3. Click on 'Next'
4. Select 'Spam email' and click 'Next'
5. Select the email client that you wish to train and click 'Next'
6. Select the folder you wish to train Spam Monitor in detecting Spam, usually 'Inbox' is the ideal folder
7. Click on 'Finish' when the training is completed

Spam Monitor should now recognize SPAM coming into your inbox.

Moving Spam into a SPAM/Quarantine folder
_____________________________________

All spam detected by Spam Monitor is marked as **SPAM** before the subject heading by default.
To have the **SPAM** e-mails moved to another folder automatically:

1. Open Outlook Express
2. Right-click on 'Inbox'
3. Select 'New Folder'
4. Type Spam as the 'Folder Name'
5. Click on 'Tools' on the toolbar of Outlook
6. Select 'Message Rules'
7. Click on 'Mail..'
8. Click on 'New'
9. Tick 'Where the Subject line contains specific words' for box 1
10. Tick 'Move it to the specified folder' for box 2
11. In box 3:

a) Click on 'contains specific words'
b) Type **SPAM** in the new popup window, and click 'Add' then 'OK'
c) Click 'Move it to the specified folder'
d) Select the 'Spam' folder created in step 4

12. In box 4 enter Spam Monitor Filter as the 'Name of the rule:'
13. Click 'OK'

Your spam mails should automatically be moved into the 'Spam' folder now.


***To find out more about Spam Monitor usage, please click on 'Help' > 'Content' in the top left corner of Spam Monitor main window.

[mattie]

Usually just clicking on SPAM when you receive the message will direct it to your SPAM FOLDER and any subsequesnt emails from this person will go there...if that doesn't work try below....
If you are using yahoo classic OR all new mail.....
Go to "Options" It is above your email
Click on "Mail Options"
Click on SPAM
Enter the address you want to block
Click on “Add Block”

On occasion the sender changes their name BEFORE @ so block that DOMAIN the following way...

If you are receiving several emails from the same domain, but various ID's, the easiest way to stop them is to enter the domain into your "Blocked Addresses".

In Yahoo! mail, to block the senders domain (hotmail.com):
◘ Click on "Options, upper right corner of mail page".
◘ Then "Mail Options".
◘ Click on "Spam" from the list on the left.
◘ In the "Add a blocked address" box, enter the domain (only the part of the email address AFTER @, do not include @). Note: I have recently seen where you should have the @ included...try them both.
◘ Click the "Add" button.


Now, any email from that domain, no matter what ID is used to send it, will be blocked.