HKLM_USERS -- User keys not deleting on logoff

[zschindl]

I have a windows 2000 machine that is giving me a strange problem. When a user logs off of the system their key under HKLM_USERS is not being deleted. The next time they try and logon they get an error saying that the system cannot load their profile and in the event log I get a RegLoadKey failed. If I find the users SID that is having the problem and compare it to the keys in HKLM_USERS there is a single key in it like this HKLM_USERS\{*Users SID*}_Classes, which I cannot delete. It gives me an error saying I do not have permission, but I logged on as administrator and added myself to the permissions with full controll. Does anyone have any ideas why this is happening and how to fix it! Thanks.

-Zac Schindler

[RWSchlatter]

there is no such thing as HKLM_USERS (HKLM beeing short for HKEY_LOCAL _MACHINE), do you mean HKEY_USERS ?

Of course their entry remains under HKEY_USERS when you check with Regedit, it is their current mapping of their registry hive into the key hierarchy of Win2K. Deleting this key would mean deleting the hive, that why you as admin are rejected !

Now the question is, why can the users hive not be added at login. Usually the hive is in the SAM directory locally on the machine. But if you have offloaded users profile to a server (eg for roaming users), then there may be a problem with the allocation of the network share during logon.

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Regards - Richard