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View Full Version : Reg entries for hardware that starts on boot?



ptweasel
06-22-2001, 02:24 PM
OK, I had a TV tuner card that, due to ATI's poor driver support, refused to run in Win2k. Boot up would always take several minutes w/ this card, and event viewer would always report "Code 10 - Device could not be started". I know it was not faulty, as it worked great when I booted to Win98. If I manually disabled and then reenabled it, it would work, the hard lock the computer after a few minutes.

So, I uninstalled ATI's software, and removed it in device manager. I got a Hauppauge tv tuner card and it works very well, yet I noticed that my computer still takes a long time to boot. I went back to event viewer and noticed that I still get this:

"The ATI TV Wonder BtCap, WDM Video Capture service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."

I get that for all five devices that the ATI card installed. I checked device manager in both normal and safe mode and can't figure out why this stuff is still trying to load.

Is there somewhere specific in the registry that would list the hardware that Windows is trying to load?

Any help would be appreciated

Andy-S
06-22-2001, 03:04 PM
Looks like the uninstall process is not removing all entries from the registry.
If you look in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es you should be able to find the services associated with the ATI card. Delete these keys.

Remember and back up the registry before doing any of this.

lmenard
06-22-2001, 03:14 PM
It seems that the un-install of the software did not remove the services associate to removed device.

So the services still try to start (take some time) and failed cause the card is no more present.

The good solution is to un-install the services (try to contact ATI).

By the way you could de-activate these by :
-going to "Control Panel\Adminitrative Tools\Services"
-double-click the service you want to de-activate
-choosing "Disabled" in the "Startup Type" list

Then you could restart your PC and see if it start quicker.