Problems shutting down

[Glik]

Hey, I've read through the other posts about shutting down and I still can't figure out how to get my machine to turn off all the way. I did the "Enable Advanced Power Management" thing in the Power Options and when my comp shuts down I get some kind of "NOT ELSE" blue screen of death. I can't make out what it exactly says because it's only there for half a sec and then it restarts the comp. I'm all ears as to solutions to get this thing to shut down.

System:
Win2kpro
500mhz AMD K6-2
128MB RAM

[Glik]

Ok, I got the screen to stay up and not restart. This is what it displays ONLY when I have "Enable Advanced Power Management support" checked.

*** STOP: 0x0000000A (0x000045F0, 0x000000002, 0x000000000, 0x8046617F)
IRQL_NOT_LESS_OR_EQUAL
*** Address 8046617F base at 80400000, DateStamp 39760637 - ntoskrnl.exe

And then it dumps the memory.

If there is something else I need to do to get this to shut down all the way or fix this error please tell me.

[spragers]

You need to find the file hal.dll.softex - should be in service pack 5 or 6 I believe. In winnt\system32 folder, replace hal.dll with the new file (backup old file rename new file) and reboot. It "should" powerdown after that, ours do here.

Ben Sprague

[Glik]

Could you be more specific? I'm running Windows 2000 and I don't know of a service pack 5 or 6 for it.

[cluberti]

You usually cannot just enable advanced power management in W2K without some problems. IRQ_LESS_THAN_OR_EQUAL_TO is usually a device error, meaning one of your devices did something it shouldn't have when you shut down. Your best bet is, if you have your W2K CD, to boot into your PC's BIOS, make sure that your power management is set up properly and enabled, and then boot with the W2K CD and do a repair. If you still get blue screens, you have a driver that is causing PM to fail, and we'll need more info to help you. If the above doesn't work, could you tell us what hardware is in the PC and what driver version(s) are installed for each?