Socket Error w/PCTools + utorrent

[Deptacon]

Ok,

I checked out an old utorrent thread here, wasn't much help.

I'm running Win7 x64, Pctools spyware +antivirus (latest version).

Now, after a few hours of computer and internet use, to including browsing, gaming, and utorrent downloads, my internet stops working (mind you still connected in windows mind, just nothing works). Broswer, when clicking a link or refreshing a page, just does notihng, no eorror page or wait for nothing to load.... nothing happens....

In Utorrent, I get the following error for trackers: An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full

Now, after some research, It looks like firewalls are the common culprit, but with some googling, PCTools specifically comes up a lot. I tired every recoomendation floating out there, and after a few hours my computer still does it. I turned off computer immunization and intelli guard, and it still does it.... This only has happened since I installed Win 7 and the new 2010 version of Spyware Doctor....



Any pointers guys?

[Deptacon]

I have read on utorrents site that after folks Unistall Pctools...it works...

So, I don't want to, because A I paid for this and B I like PC Tools....but I will if necessary.

[AChen]

We will give this a test and will provide an update shortly.

[Deptacon]

We will give this a test and will provide an update shortly.

Ok For Reference:
Win 7 x64 (with all current updates)
Latest version of Utorrent (non-beta)
PeerBlock R202
Windows firewall on
PC Tools Spyware Doctor + Antivirus (actually closed and off, but noticed some proccesses still on, other elsewhere have said complete uninstall to "unhook" it)
Xfire on (sometimes, sometimes not... still does it either way)

It seems to happen faster if I live Firefox open and minimized... and then go play an online game or something...

I turned my utorrent settings down to something more conservative thinking it might be set to aggressive, and it still did it...

Thanks for looking into it.... 3 years of PCTools this is my first issue..... so I think we can get to the bottom of it :)

Also reference a post elsewhere on the net : http://forum.utorrent.com/viewtopic.php?pid=437097#p437097

[Deptacon]

Just an Update....

I tired multiple methods and procedures to try and fix this WITHOUT removing PCTools software but was unsuccessful.

When I removed PC Tools Spyware Doctor (latest 2010 version) I stopped having this issue immediately on Win 7 x64.....

Please let me know when you patch for THIS issue so i can start running Spyware Dr again....

[AChen]

Ok we've tested this on 2 PC's but was not able to reproduce the problem on both PC's.

Result 1 : Able to download all files, images, music files through utorrent . Checked after few hours no issues with internet. Able to launch browser normally and transfer files, images through utorrent.

On the testing I did, I also have a Windows 7 64 bit. SDA installed with (Behavior Guard, Site Guard and Email Guard enabled) as well as all the other IntelliGuards. I also have ESET Smart Security installed (from another test scenario). I then installed uTorrent 1.8.5 (build 17091). Tried downloading music without any problems. Also didn't experience any loss of internet or slow downs.

Could you try disabling Behavior Guard, Site Guard and Email Guard from MyAccount (http://www.pctools.com/forum/showthread.php?t=48180)-> Smart Update-> Restart SD-> and see whether this resolves the problem.