10 days left until Spyware Doc runs out???

[motox40]

I have 10 days left until my Spyware Doc subscription runs out, and I am not sure I want to continue due to ongoing issues. (Spyware Doc no AV).

440 version did not work had to go back to 386 (same problem everyone seemed to be having with it) - seems to run and update ok with 386 as long as Intelliguard off.

Have to run with Intelliguard off or the scan takes forever (actually I stopped it after 4-5 hours)

I have it on 3 systems, 2 kernal comp off and one it is on, not sure why???

So it is running as just a post scan, no real time protection. But then it never finds anything so are my other programs working better.

So 3 systems. 1 - Vista Home Premium SP1, the other 2 - XP SP3

All systems use Norton 360 V2, Spyware Doc, Ad-Aware 2008 (free), (and just recently MalwareBytes free).

The Vista system seems to be the most finiky but the XP ones have their moments.

So any inout on why 440 is so bad and need intelliguard off?

[haapy]

All systems use Norton 360 V2, Spyware Doc, Ad-Aware 2008 (free), (and just recently MalwareBytes free).

So any inout on why 440 is so bad and need intelliguard off?

Well you have a lot of programs competing for resources. Norton 360 and Ad-aware and Spyware Doctor have a lot on online protection. I would suggest disabling Ad-aware first. This program is not what it used to be.

Try Spyware Doctor in kernel mode, especially with those PCs running Norton.

See if that helps.

BTW SD and 360 will compete for resources.

[motox40]

Happy, thanks for the info. Ad-Aware is off to the best of my knowledge (as in ad watch not on, no real time monitoring - I did not update to the AE version due to issues). Norton and Spyware Doc do compete, and thus the shutting off of intelliguard (something that was suggested in a thread on here). They both work ok after that. I do not know what the kernal compatability mode does (I know where the feature box is), and no info on this site explaining it. Can you explain what it does? Thanks.

[AChen]

Hi Motox40,

The Kernel Compatibility feature allows Spyware Doctor to engage the Kernel Driver and integrates with the system at the Kernel Level. This will allow Spyware Doctor to monitor and scan the kernel level for any threats residing in this critical level of your system, such as Rootkits.
However, other security software, like an Anti-Virus, also does the same thing and conflicts can occur. The Kernel Compatibility feature allows Spyware Doctor's Kernel Driver to adapt with other applications monitoring in kernel level, to prevent conflicts.

It is recommended to enable Kernel Compatibility if you are running other security software, such as Anti-Virus and Anti-Spyware.

To Enable Kernel Compatibility:

You can enable this feature on Spyware Doctor by going to:

Settings > General and check 'Enable kernel compatibility mode'.

[motox40]

Thanks Anthony, I guess I am not fluent enough of kernal driver and whether on or off is a good thing. I did read what you wrote. So the assumption is for me Norton 360 is handeling these threats in that critica area of my system and rootkits (and presumably doing a good job??).

So does any of this have anything to do with my not being able to update to v440 and also the need to keep intelliguard off on my systems (Vista or XP).

440 was a total bomb on my systems and with 386 intelliguard off is the only way to get a reasonable scan time in Norton, Spyware Doc and Ad-Aware. With it on, forget it. Although there were versions older than 386 that worked fine with it on, don't remember the version that started the slow scanning.

[Chippa]

To put it simipler, if you have another security program running, you should enable kernel compatibility mode to avoid potential conflicts.

The reason why SD could have possibly bogged down your system is because Norton 360 has its own real time protection and so does SD. Recommended not to run 2 real time protection because this can really slow down your computer since the 2 programs are trying to do the exact same thing to protect your system. If you want to run both programs, either turn real time protection off in 1 or the other and this should solve your problem.

[motox40]

Chippa. thanks. I have had the don't have 2 main Anti-Virus programs running/competing knowledge. In the past Norton and Spyware Doc played well together, some version of SWD they stopped playing. So you are saying with my SWD intelliguard off then that satisfies not having 2 realtime competing programs running, Norton is my first line of defense and SWD is just a post zero day scanner.

An thus all these additional spyware, malware, ad-ware programs need to be non real time. So even if Spyware Doc, says "Spyware" if it is running real time it is really conflicting with my main Virus program. Thus a no no. Does that sum it up?

[haapy]

Chippa. thanks. I have had the don't have 2 main Anti-Virus programs running/competing knowledge. In the past Norton and Spyware Doc played well together, some version of SWD they stopped playing. So you are saying with my SWD intelliguard off then that satisfies not having 2 realtime competing programs running, Norton is my first line of defense and SWD is just a post zero day scanner.

An thus all these additional spyware, malware, ad-ware programs need to be non real time. So even if Spyware Doc, says "Spyware" if it is running real time it is really conflicting with my main Virus program. Thus a no no. Does that sum it up?

Well, yes and no. As the malware progrmas are being developed, they protect more and more resources and often time there is overlap. If I remember correctly, Norton 360 is more than and AV program. So if there are problems with two programs co-existing, they should be reported to BOTH companies to let them see if there is a fix.

If you want to have Spyware Doctor as a non-realtime scanner, simply disable it, then re-enable it when you wish to perform a scan.

[motox40]

Well, yes and no. As the malware progrmas are being developed, they protect more and more resources and often time there is overlap. If I remember correctly, Norton 360 is more than and AV program. So if there are problems with two programs co-existing, they should be reported to BOTH companies to let them see if there is a fix.

If you want to have Spyware Doctor as a non-realtime scanner, simply disable it, then re-enable it when you wish to perform a scan.
Happy, are you saying to disable SWD by shutting down Intelliguard, by right clicking the SWD taskbar icon and select shutdown or by removing the SD line from the msconfig/startup tab??

Right now Intelliguard is off, all auto updates, scan on startup is off, SWD is in the startup, so presumably it is doing something/what??? with Intelliguard off but starting up in the background.

[haapy]

Right click on the SD icon in the information tray and click shut down.

Sorry I was not more specific first time.

[Reodor]

Right click on the SD icon in the information tray and click shut down.

Sorry I was not more specific first time.

I would suggest that if You do not want SD active all the time but only as a back-up scanner, remove it from the start up list.

[haapy]

I would suggest that if You do not want SD active all the time but only as a back-up scanner, remove it from the start up list.

I think that you will find that if you do an SD shut down, it automatically removes it from the start up list.

[motox40]

Thanks for the input. Maybe I should know more about how the program works and what the difference is between Intelliguard off and SD actually shutdown/not in start up list.

So with SD in my startup list, I have been assuming it is doing something in the background for the computer besides just taking up resources. But with intelliguard off (for whatever reason) I am under the assumption I am losing whatever intelliguard is supposed to provide.

So is there an easy explaination on what SD does as a start up item and then with intelliguard off what it is not doing.

[haapy]

So with SD in my startup list, I have been assuming it is doing something in the background for the computer besides just taking up resources. But with intelliguard off (for whatever reason) I am under the assumption I am losing whatever intelliguard is supposed to provide.

So is there an easy explaination on what SD does as a start up item and then with intelliguard off what it is not doing.

If you open Spyware Doctor and click on Intelliguard, you will see all the active intelli guard protections. You can disable one at at time or your can disable all of them at one time with the disable switch.

[motox40]

If you open Spyware Doctor and click on Intelliguard, you will see all the active intelli guard protections. You can disable one at at time or your can disable all of them at one time with the disable switch.
Happy - I got that, I see all the intelliguard protections - mine are all are disabled. The main question was - what is SD doing for my computers as a startup item but with intelliguard off - does SD do anything in the background with intelliguard off

[AChen]

Happy - I got that, I see all the intelliguard protections - mine are all are disabled. The main question was - what is SD doing for my computers as a startup item but with intelliguard off - does SD do anything in the background with intelliguard off

If IntelliGuard is disabled, SD will not monitor your PC with any real time protection. When Windows starts, SD will load its services and will just sit in your system tray.

[motox40]

If IntelliGuard is disabled, SD will not monitor your PC with any real time protection. When Windows starts, SD will load its services and will just sit in your system tray.
Thank you Anthony - Are those services doing anything other than putting SD in my tray (and using a small amount of resources to do that). And if they are doing nothing and I have to have Intelliguard off due to conflicts and slow scans, then I might as well not have SD even startup. And then just use SD as a scan only tool.