Infections are ignored

[wolvie14]

Since yesterday, while running a complete scan, i get on the last screen that 2 infections were ignored. But, i cannot fiond any info on these infections. Is it a false message. I don't remember ever creating an ignore list. In fact, i would not know where to look to find such a list on Spyware Doctor.

[silvertones]

Look in your global actions list and see if those items show up. If there delete them and scan. Keep an eye out to see if they show up.

[tigertheboo]

This is a problem noted on another thread. I am working with support that has not been able to figure out why it occurs. I have no items on my global action list and it occurs but only on full scan. Someone with a better memory than I can point out which thread, sorry I forget.

On the other thread some of the senior gurus on the list said, don't worry about it.

Tech support had me check out a bunch of SD program files and then they escalated the problem to the developers.

Why not send a note to tech support to encourage them again to make sure the developers are looking at the problem.

Found other thread http://www.pctools.com/forum/showthread.php?t=56523

I also think there was a third earlier thread

[wolvie14]

Thanks. I was puzzled as this message does not appear when i do an intelli-scan or a personalised scan where i ask for all the possible scans.

[silvertones]

I haven't seen this