Outlook 2003 fails send/receive

[DrDan]

I am unable to send or receive e-mail through Outlook 2003. I am running Spyware Doctor with AntiVirus. Errors include timeout connecting with POP server and other unable to connect errors. I can telnet to my mail server (on Port 110) so I know the mail server is working and that I can connect via my network.

I think this problem started after I ran a registry repair program (UniBlue). I have since purchase and run PC Tools Registry Mechanic.

Thanks in advance for any insight you share.

Dan Gauthier

[haapy]

Some basics.

Unplug the power cable from your cable modem. Wait 30 seconds. Plug it back in.

Do start run cmd. Type ipconfig /release. Then type ipconfig /renew

If no connectivity, disable Spyware Doctor.

Download Winlspxpfix, run it.

http://download.cnet.com/LSPFix/3000-2085_4-10417026.html

Re enable Spyware Doctor.

See if all is good.

[DrDan]

Thank you, Haapy, for your help.

Still, no joy. I recycled my DSL modem, ran ipconfig /release, then ipconfig /renew and MS-Outlook still failed to connect.

Then I disabled SD and ran LSPFix.exe (in naive mode, not "I know what I am doing"). LSPFix report 0 repairs in 4 categories. I re-enabled SD and MS-Outlook continues to fail.

I am able to access the internet for web, telnet, ftp, etc. Only MS-Outlook fails.

[haapy]

OK.

First, verify that your e-mail account settings are correct with regards to your POP and SMTP settings.

Second, do a file search on your PC for SCANPST.exe.

This is an Outlook PST repair tool. Run it on your Outlook PST file.

You may have to do a filesearch for *.pst if you do not know where your live PST file is.

[DrDan]

I checked the POP and SMTP settings and they have not changed since these accounts worked. I also ran SCANPST which did find and repair some errors. I also set these e-mail accounts up on another computer and they work.

Something happened to this system that was causing it to run REAL slow. I bought and ran a Registry repair tool from UniBlue and then later bought and ran PC Tool's Registry mechanic. MS-Outlook failed after I ran the first (UniBlue) registry tool.

[DrDan]

Thanks again, Haapy, for all your help!

Here is what occured prior to MS-Outlook connecting again:

1. I ran netsh winsock reset; then rebooted for changes to take affect.
2. After reboot, SD reported that I need to reboot for Smart Updates to take affect. I rebooted.
3. I was standing on my left foot and my tongue was resting on the right side of my mouth.

Hard to say which event solved the problem, but I am grateful to be past this.

[haapy]

Almost for certain it was the winsock reset.

I am surprised the the LSPFix tool didn't do it.

Well, I learned something here too. Good job.