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View Full Version : Spyware Doctor version 6.0.0.427 beta (32 bit) System Crash


flin1
12-21-2008, 11:00 PM
I had "Can not connect to internet" with Spyware Doctor with Antivirus version 6.0.0.386. The wireless card is Netgear Wpn511. If I removed the Spyware Doctor, the problem was gone. Then I installed Spyware Doctor version 6.0.0.427 beta (32 bit).

I installed Spyware Doctor version 6.0.0.427 beta (32 bit).
"Connect to internet" is fine now.

But another problem occur.
I run Norton Ghost14 to backup hard drive C:. The windows xp system crash when Ghost14 start to doing the backup process. (It run setup pocess fine)
The error Message from windows Xp sp3 is following:

event_viewer\system:
Date: 12/21/2008 Source: System Error
Time: 12;47:48 PM Category:(102)
Type: Error Event ID: 1003
User: N/A
Computer: STYLISTIC
Description:
Error code 1000007e, parameter1 c0000005, parameter2 8057ef1b, parameter3 bad03c08, parameter4 bad03904.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 37 65 66 31 62 8057ef1b
0040: 2c 20 62 61 64 30 33 63 , bad03c
0048: 30 38 2c 20 62 61 64 30 08, bad0
0050: 33 39 30 34 3904

Caterory (102)
Company Name Microsoft Corporation
Date 12/21/2008
Event ID 1003
File Name faultrep.dll
Prodict Name Microsoft Window Operation....
Product Version 5.1.2600.5512
Source System Error
Time 12:47:48 PM
Type Error

Norton Ghost.log:
12/21/2008 12:44:27 PM High Priority Notice: Info 6C8F1F63: The drive-based backup job, Drive Backup of (C:\), has been started manually. 0x00 (Norton Ghost)


Any Clue for the windows xp sp3 crash?


Frank

AChen
12-22-2008, 05:17 AM
Hi Frank,

We are currently investigating this and will see if we can try and recreate this problem.