Fault Module Name: PCTBDCore.dll (IE APPCRASH)

[Phant0m``]

I upgraded to Browser Defender v2.0.5.96 (IE), and every since I cannot visit an Feeds link;

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: PCTBDCore.dll
Fault Module Version: 2.0.5.96
Fault Module Timestamp: 492ddaa0
Exception Code: c0000005
Exception Offset: 00053596
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


every single time reproduced, and I even uninstalled and re-installed Browser Defender to no avail. Running Windows Vista x64, and Internet Explorer 7 - 32-bit version.

[mjq424]

Hi
The problem is probably due to running 64bit Vista, despite using 32bit Internet Explorer. Browser Defender is not currently 64bit compatible.
Hope that helps

[Phant0m``]

If it's not compatible then why the heck is it advertised so;

"Browser Defender™ Toolbar Information
Current Version: 2.0.5.96
File Size: 1,723 KB
Web browser: Designed for Windows® Internet Explorer 5.5+ (32-bit only)
Operating Systems: Designed for Windows® 2000, XP and Vista™ (32-bit and 64-bit)"


I also said "I upgraded to Browser Defender v2.0.5.96 (IE) ...", good indication there that I have been using an previous version with no ill effects.

[AChen]

I upgraded to Browser Defender v2.0.5.96 (IE), and every since I cannot visit an Feeds link;

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: PCTBDCore.dll
Fault Module Version: 2.0.5.96
Fault Module Timestamp: 492ddaa0
Exception Code: c0000005
Exception Offset: 00053596
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


every single time reproduced, and I even uninstalled and re-installed Browser Defender to no avail. Running Windows Vista x64, and Internet Explorer 7 - 32-bit version.

Hi Phant0m``,

For this problem you are experiencing, could you please provide more info. I'm not sure what this "I cannot visit an Feeds link" refers to. Once we receive more info, I will be able to assist you further.

[Phant0m``]

Hi AChen,

In Internet Explorer 7 press CTRL+J and it automatically shows the Feeds list, when I click on an entry in this list, to visit a feed I get the IE crash screen.

Actually It doesn't seem that I can view any sites RSS feeds by clicking on the websites RSS feed buttons.



Regards,
Phant0m``

[AChen]

Hi AChen,

In Internet Explorer 7 press CTRL+J and it automatically shows the Feeds list, when I click on an entry in this list, to visit a feed I get the IE crash screen.

Actually It doesn't seem that I can view any sites RSS feeds by clicking on the websites RSS feed buttons.

Regards,
Phant0m``

We were able to replicate the problem and the Developers are currently working on a fix which will be available in the next build :)

[Phant0m``]

Hi AChen,

Good to know, thanks.