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greener
09-19-2008, 06:31 PM
When I use IE7 and create some tabs, IE7 crashed during switch/close tabs.
From Dr. Watson log, the IE7's crash is related to ntdll.dll error.

If I uncheck the 'enable 3rd party browser' option, IE7 works well.

My OS is WinXP SP3.
The version of Browser Defender Toolbar is 2.0.5.95.

I post the Dr. Watson's log without my private message.

AChen
09-22-2008, 08:41 AM
Hi greener,

Could you uninstall BD and see if IE crashes>? and then try a reinstall to see if you are still experiencing problems.

If Broswer Defender causes a crash, you should receive a dialog box that will allow you to send us the info via email. Could you click on send report and we will be able to investiage this further.

greener
09-22-2008, 04:24 PM
Hi greener,

Could you uninstall BD and see if IE crashes>? and then try a reinstall to see if you are still experiencing problems.

If Broswer Defender causes a crash, you should receive a dialog box that will allow you to send us the info via email. Could you click on send report and we will be able to investiage this further.

If I uninstall BD, the IE works well. If I reinstall BD, the problem is the same.
If there are two tabs, I close one of them, then IE crash.
If there is only one tab, all works well.

My OS is XP SP3.
My IE is IE7.

I don't see any dialog box when IE crash. How can I enable the dialog box?

Thank you!

greener
09-28-2008, 05:44 AM
I upgrade IE7 to IE8 Beta2, the condition is the same. When I disable the BD plugin, IE works well. :confused: