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hyatt69
08-24-2008, 08:02 PM
i have sd/av and its saying bg is disabled,i have tried to uninstall-install but does same thing,i have it activated on my account/plug in management?

xlebywek
08-24-2008, 09:39 PM
Do you have ThreatFire installed also ?
Did you have ThreatFire installed ?

If you have , uninstall it thirst.

If you did ,then run ccleaner to clean the registry for possible traces.
http://www.ccleaner.com/download

If still no good , run hijackthis and remove any possible system hooks/services/startup items of ThreatFire after (possible) messed up uninstall.
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

If thats no help , talk to Achen

hyatt69
08-24-2008, 10:41 PM
i ran regedit,ccleaner,regseeker,comodo reg cleaner no luck?

xlebywek
08-24-2008, 10:56 PM
try hijackthis , its better than everything else

AChen
08-25-2008, 05:39 AM
Hi Hyatt69,

As xlebywek mentioned, do you have ThreatFire installed?
You can only install one or the other.

If you do not have ThreatFire installed, could you send myself a PM with your license code and I'll look into this.

hyatt69
08-25-2008, 05:25 PM
achen i sent you a pm,but i already ran hijack this nothing listed for threatfire,it is not installed