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esparic
08-20-2008, 04:06 PM
Today I got a mail from element 5 telling me:
Your "Spyware Doctor - Subscription Renewal" license has been successfully
renewed by element 5 using the payment information provided at signup.
......
In summary, your MasterCard credit card has been debited with USD 29.95
for the following subscription period:
......

If I'm right, the renewal fee should be 19.95.

It is the second time I have to request a refund and I'm quite disappointed.

>AChen
Please check the message out,thanks.

AChen
08-21-2008, 02:00 AM
I have replied to your PM :)