Infection survives formatting...

[Chronic Leonic]

How does a virus or trojan or whatever survive multiple low level and high level formats. Spyware Doctor is detecting sites trying to access the computer so naturally the scan comes up clean. Sometimes the same sites try multiple times in the same second.

Some of the threats are:

Application.TrackingCookies
Trojan.Storm_Spam_Server
Adware.Advertising

They consistently are trying to attack the computer and formatting the computer does not help the situation. I've contacted my internet service provider and they are clueless (just told me to disconnect the cable for a bit). I have Dell so I called tech support multiple times, spoke with several technicians and they don't have a clue what the hell is going on. Been posting this problem on forums all over the web and nobody seems to know what I'm dealing with.

It's been causing decreased download speed, unstable connection, and an outrageous ping on Call of Duty 4 so everyone kicks me out of the game.

Please tell me I'm not the only one who has dealt with this situation before.

I might have to bite the bullet and pay for McAffee to connect to the computer and solve the problem if they can, but I think it's kind of stupid to have to do that because I bought Spyware Doctor...they have no phone number to call them at. It takes their support team about a half a week to get in touch with you via email. I'm a gamer...I don't have that kind of patience. I need this fixed.


For God's sake, someone HELP ME PLEASE!!! I'm going insane...

[c_edge]

Hey Chronic Leonic,

Are you running the full version of SD or the Starter (google) pack?
If you are running the starter pack, you might want to buy the full version to get the full signature database. Make sure you have the latest database signature, which is 5.09270. If not run a Smart Update.

Ensure that you always have 1 AV program and 1 Firewall running at all times to ensure you're pc is protected. SD also comes with AV if you wish to look into this.

For more info on:

Application.TrackingCookies
http://www.pctools.com/mrc/infections/id/Application.TrackingCookies/

Trojan.Storm_Spam_Server
http://www.pctools.com/mrc/infections/id/Trojan.Storm_Spam_Server/

Adware.Advertising
http://www.pctools.com/mrc/infections/id/Adware.Advertising/

Spyware Doctor will remove these infections :)

If you think that theres an infection in which you cannot remove, you should run the Malware detective tool in SD. This will send information to pctools with the infection details and a signature can be created to remove this and will be available via the updates.

You may then want to post a hijack this log for someone to analyze.
Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) for the tool.

c_edge

[tom.tdw]

hi,
the most probable option is that your master boot record is infected

try using ubuntu (http://www.ubuntu.org) to check for hidden partitions (it is a big download but they can send you the cd free via post if you are prepared to wait). gparted is on the disk in system>administration. if you tell it to "set disk label" and that will clear any partition info from you master boot record (make sure you select your hard drive not the cd)

you can also use the command sudo grub install /dev/hda (or /dev/sda, depends on your hard driver) to compleatly remove the windows boot manager and replace it with grub

for now if you install ubuntu to a partition on your hard drive that will be completely immune to any virus's and it can play call of duty (with a bit of hacking):
http://wine-review.blogspot.com/2008/01/call-of-duty-4-modern-warfare-on-linux.html