Feedback/Suggestions for PC Tools Internet Security [Archive]

gonzo

11-05-2007, 01:19 PM

Dear Vecchio,
I think that You have reason that PC Tools don't want add a cleaner
to Suite for commercial reason, but i think (i have all pctools product...)
that a serious cleaner-privacy integrated tool working full also on Vista maybe a strong shot for the other software house (now i use Washer from Webroot)....
P.S. I have installed IS beta 3 on my home pc Vista and for now work very well with no great slowing and i buy it with or without cleaner!!

vecchio

11-05-2007, 02:16 PM

gonzo,
I agree. As i already said before, this maybe is the best PC Tools product
I want to buy it as soon it comes as final product
Hope this helps

DocLotus

11-06-2007, 12:14 PM

Add… Blocked Outside Attempts to main screen; this should be simply a number starting with 0. ZoneAlarm does this and most people really like it as it shows them how many outside attempts have been made on your computer. I know that most of the attempts are legitimist, but it is still nice to see just how many attempts have been made and blocked. This provides to the user an indication that the firewall is really providing protection. It is a psychological thing.

DocLotus

11-06-2007, 12:16 PM

Screen needs to be higher. It is OK for the main screen but falls short on many other screens that require a lot of scrolling to see everything.

Add the ability to increase the screen width and length (by dragging the edges/corners) to make everything viewable without scrolling; this will allow the user to resize the screen so all text is visible. The new re-sized screen setting should stay set permanently until changed. ZoneAlarm has this ability and is a nice touch.

Doc

mburton06

11-09-2007, 05:10 AM

would like to see installer that automatically removes all other virus + spy ware programs before installing, like kaspersky.

Matt Burton

DocLotus

11-09-2007, 08:40 PM

Would like to see a Resource Usage slider so the user can turn down the scanning intensity to lower the CPU usage while a scan is in progress.

This would have the effect of putting the scan into a background scan so one can still use the computer while a scan is underway.

Doc

Reodor

11-10-2007, 12:21 PM

Suggest that new releases are made on Mondays and not Fridays. That will give the testers at least a formal hope of some support after release. I'm afraid that the habbit of Friday releases might drive some into 'cardiac arrest' and hyperventilation due to lack of immediate 'support'. :)

mjq424

11-10-2007, 02:26 PM

@ DocLotus - There is a checkbox in the Scan Settings somewhere (can't remember exactly) that is there to reduce CPU during scanning.

DocLotus

11-10-2007, 10:38 PM

The check box to reduce scan priority is turned on by default but I still get 100% CPU utilization and my computer is worthless during a scan. This is especially true during File Scanning.

It may help on some faster computers but not on mine.

There needs to be a slider that the user can custom set for his computer.

The slider should have a range of something like 10 through 100% or possibly a Low-Med-Hi
check box or dialog.

Doc

DocLotus

11-10-2007, 10:41 PM

The current relation between OnGuard and A-S and A-V is VERY confusing; see the thread OnGuard in Relation to Virus and Spyware (http://www.pctools.com/forum/showthread.php?t=49500).

A-S and A-V icons on the main screen can show as being on but if OnGuard is off the user has absolutely NO REALTIME PROTECTION at all.

I believe that is VERY misleading to the user who will think they have A-S and A-V protection on (by looking at the main screen) but in reality if OnGuard is off (which is not too noticeable) they have absolutely no protection at all unless the scheduler runs a daily scan (if it is set to run at all).

This MUST be changed pronto as it is VERY confusing to most users and currently provides a false sense of security.

I suggest that the A-S and A-V icons on the main screen be split into two halves each such as…
• A-S Left half… Real-Time Protection (OnGuard on\off); A-S Right half… (Scheduled\Manual Scanning on\off).
• A-V Left half… Real-Time Protection (OnGuard on\off); A-V Right half… (Scheduled\Manual Scanning on\off)

This will allow the user to quickly see just what protection is on or off without all the confusion that currently exist.

Doc

DocLotus

11-28-2007, 12:41 AM

Beta 5.
120 DPI still screwed up making several screens totally unusable for me.

See image.

vecchio

11-28-2007, 01:12 AM

Hi
I akready have ask for it to SD but as now i preffer to buy the suite i will ask for it again
The GUI already informs the AV engine, database version AND signatures
My question is :could be possible the GUI also informs the RELEASE DATE of the virus database?(and obvioslly keeping all already existent info?)
I think it would be great AND it would be exactly as the already present scan information(was today,yesterday,2 days ago....)

Robin Springall

11-28-2007, 11:25 PM

Surely PCTISS has an on-demand scanner so you can, for example, shove in a USB stick, right-click it and do a scan on it? According to another thread today, this essential function is missing!

swannie

11-29-2007, 08:27 PM

would like to see installer that automatically removes all other virus + spy ware programs before installing, like kaspersky.

Matt Burton

I second that!

PC-Pete

12-07-2007, 01:57 AM

I know it might be complicated because of the number of scanning tools to choose from but it would be handy to be able to instigate a scan of a particular file from the context menu without having to load the main GUI, just like PCTAV.

Pete :cool:

spondoolix

12-12-2007, 07:26 PM

I have been watching the development of this software with interest. It has the makings of a great tool for all of us who want to migrate from the dominant providers and their expensive subsciptions.
Now that Norton Internet Security have finally seen the wisdom of allowing you to install their software on three computers for each personal licence, it makes sense that PC Tools Software has provided something similar, when it comes to marketing and selling their new product.
What I would like to know is, whether it will be possible to upgrade from Spyware Doctor?

spondoolix

12-14-2007, 11:18 AM

I would like to see Ad Blocking as part of this package eventually.

Michael Cloncs

12-31-2007, 03:57 PM

Greetings...
I am trying to find out what activex, or other addons in PCTIS 2008 are in IE7'manage addons...?
I have gone through all of the listed addons our IE7, and cannot locate anything from PC Tools...

appreciatively...Mike

mjq424

01-01-2008, 12:35 PM

Hi Michael Cloncs
PC Tools no longer uses browser addons as it is now browser independant (it can scan all browsers).
Hope that helps

Michael Cloncs

01-08-2008, 01:50 PM

hey...Thank you very much...That is news to me...no browser add/on...
I still have an enabled McAfee add/on enabled, for somereason--
mcinsctl.dll in windows\system32

and I wondered why...I thought, since I could not find anything to do with PC Tools, that maybe McAfee was involved...?...
This same McAfee activex is listed twice in the disabled list...
I uninstalled McAfee last year, when their updates messed things up, and the only thing their livechat advised was ' uninstall / reinstall '...and four times doing so did not resolve anything...

I think PC Tools makes our pc run a bit slower at times, and after the pc has been idle a while, it sometimes seems not to permit activation of some of our programs, but...I prefer good security over speed, etc...we have broad band...

sincerely appreciative...Mike

mjq424

01-08-2008, 04:04 PM

Hi
McAfee doesn't get removed from your computer totally when uninstalling (this is a known issue, been going on for a long time). You can download a special tool from McAfee that checks for and removes any remaining components from here:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner
This page is a tutorial with step-by-step instructions.
Hope that helps

Michael Cloncs

01-11-2008, 11:13 AM

Greetings...

I appreciated you assistance several days ago, but am having a difficult time finding my posted questions--after I post them--to follow-up, express my appreciation, etc...and, checking any replies, which experts like you, provide...
I used the McAfee removal tool, as you recommended, and this cleaned up the ie7 add-ons/activex list...THANK you...

My present query regards Spyware Doctor...We had a 'bug report', which I sent in to tech support...They say I should uninstall/reinstall PCTintSec2008...Jose [ the tech support man] said there should be a Spware Doctor icon in the desktop-toolbar tray...next to the pc clock...There is none, but things are running smoothly now...
I searched for Spware Doctor, and found there is only one such folder on the pc with the title, Spyware Doctor, and it is an empty quarantine folder in PCT...?...

I want to follow the tech person's advice, but, I also do not want to unnecessarily uninstall/reinstall...experiences in the past has made me a little shy in that regard--with other programs, including security programs...

I hope, if you can find the time to reply, I can find your reply ...

sincerely appreciative...Mike

Michael Cloncs

01-11-2008, 04:54 PM

Thanks, but...I just downloaded PC Tools Internet Security 2008 last week...I guess Spyware Doctor is integrated into this...?...There is no separate toolbar icon...
I really do not understand how to use hyjackthis...beyond my scope...

I can uninstall/reinstall...but am hesitant IF all is really working, except for the one bug report...
I had a difficult time, just finding my way back to my posted query/petition for guidance...

Thank you very much for taking the time to read, and respond...

appreciatively...Mike

txyankee

02-19-2008, 01:07 PM

Seems as thou all bugs have been fixed. Pc now running at max speed for over 8 hours and receiving all e-mail from my client through outlook express.
I am using IE7. I have re-enabled all win xp-services that should be running including the security center.

Great update with this version...

josy1982

03-16-2008, 11:40 AM

Hello,

i am using the crrent version of the Firewall. I would like to see in the next version a passwort protection for the Settings so that cannot every user "play" on the rules and permissions. Also a better and detailed Log system would be better.

mcbob

04-16-2008, 02:29 AM

vecchio

04-16-2008, 03:08 AM

pardonme

05-05-2008, 01:51 AM

I recommend that PC Tools offer an option to scan only new and changed files (kasperksy). I have been a customer of theirs who switched to pc tools. Although, this was a very good option.

MrFreeze

05-05-2008, 10:44 PM

Having spent quite some time manually copying and pasting addresses from my address book into PCTIS "address list" to reduce ***SPAM***, it occurred to me that a means of importing address book entries or contacts would be a great feature for this product.

I've been running PCTIS since last summer. It has worked fine for me and I consider it a valuable tool on my PC.

McBob

I use Window Home Premium 32 and Windows Mail, there should be a plugin for a toolbar in your mail program to mark a message spam or not spam simpley by clicking those two selections instead of going to all that trouble. This is a very important issue to me. It's a big issue for me because having to look at the word ***SPAM*** all the time gets annoying sometimes. I agree.

FrodoBaggins

05-28-2008, 11:27 PM

I would appreciate having an import/export for the firewall rules (at least the applications section) we have set. If one wants to completely remove a build prior to installing the latest, that feature would allow at least to retrieve a possibly complex set of rules and save a lot of time.

buzzbuzzen

08-19-2008, 12:57 AM

Hello , I would like to see a backup tool included in a future version of the Internet Security suite. The Vista backup tool included in the OS gives me no idea of what it is or is not backing up . I used the Live One Care backup tool previously, which was included in that Suite , which seemed to be a better option. Anyway that is my suggestion for PC Tools Internet Security ! Thanks :D

sulliman24

08-19-2008, 03:34 AM

I agree that there should an option to import/export the application rules. It gets annoying having to go through allowing everything when I install a new version of PCTIS. I have put up with it since its original release, but I think it is time for this feature to be added. The firewall rules can be imported/exported, but when you have a large list of applications it becomes handy to be able to import/export these into a new version of PCTIS.

Hello , I would like to see a backup tool included in a future version of the Internet Security suite.

This feature is included in PC Tools Disk Suite (BETA). I would prefer it stay in the Disk Suite program because backing up a hard drive has nothing to do with a security application. Companies like McAfee and Symantec who add the backup feature into their security applications are just morons for doing such a thing. There is a reason why most people refer to their applications as bloatware.

buzzbuzzen

08-26-2008, 09:10 AM

Thanks for the advice about the Disk Suite. I am not sufficently savvy to use Beta programs so I had not read anything about it. When it comes out of Beta I will certainly use the Disk Suite software.:D

Densker

09-22-2008, 09:43 PM

right click / contextual scan!!

we need that. it would be great if you add it on spyware doctor w/ antivirus and for the internet security.

right click / contextual scan!!

David

09-29-2008, 10:54 AM

AChen

09-30-2008, 01:31 AM

Correct me if I am wrong, but I see no easy way how to instruct the antispam engine that certain message is or is not spam. Other products allow e.g. to right-click the message in the e-mail client and choose the option. Although PCTIS records history of processed e-mails, it is not possible to select a processed message from the list and specify that it is not spam.

Also, whitelist and blacklist cannot be built from within the e-mail client - all addresses must be manually entered or copied to PCTIS...

Without reasonable integration in e-mail clients, or at least allowing to work with processed messages in PCTIS, I consider PCTIS quite a cumbersome antispam solution.

Import of address list from the mail client should hopefully be included by the end of the year as part of the toolbar sets.

Ditto for toolbars in the mail clients which allow the following actions to be performed

Add Sender to Allow List
Add Sender to Block List
Flag the message as SPAM
Flag the message as HAM

For more info on the learning engine, please check out http://www.pctools.com/forum/showthread.php?t=52868.

David

09-30-2008, 09:08 AM

Thanks, Anthony.

However, you mention "toolbars in the mail clients". Isnt only Outlook 2007 supported at the present time regarding this feature?

reveri

09-30-2008, 11:18 PM

Hi, I currently use PC Tools Antivirus (with Comodo Firewall Pro 3/Defense +) but in the past days I try PCTIS, and surprise me how much paging file usage the suite.

- PCTIS alone 555 mb. and with firefox 3 running 581 mb.
- Comodo + PC Tools Antivirus = 298 mb and + emule y firefox running 370 mb.
- PC Tools Antivirus + PC Tools Firewall = 295 mb
- ZoneAlarm Security Suite 7.0.483 = 350 mb
- KISS 2009 = under 300 mb.

I try all that Suites. PCTIS run quickly, nice interface, I like the look, but the paging file use is the problem.

Hope underdtand the post.

Regards.

reveri
__________________________________________________ _______________________________________
Toshiba Notebook - 1860 mHz Procesor InterCore Solo - 512 mb Ram - HD SATA 60 GB - WinXP Home SP3

Phenom

10-05-2008, 05:35 AM

It is a resource hog, but other than that its nice internet security:) .
Just make it lighter on resources.

convict

10-06-2008, 09:35 AM

Any chance of adding a Gaming mode to the suite?.

F3TRIO3D2X

10-09-2008, 10:12 AM

right click scannig function is the most important thing to add this software. please do it as fast as it's possible.

mjq424

10-09-2008, 04:33 PM

Hi
As far as I know, both requests from convict and F3TRIO3D2X are both with the developers and will hopefully be available in future releases.
Hope that helps

Frost

11-04-2008, 01:21 PM

I missing right click scanning function too. Its very boring and slow to define a custom scan for one folder. Please add it into IS2009 software as soon as possible. Thanks. :) And I´ve got problem with IOLO System Mechanic 6, some features of this program are blocked by IS2009, when I turned off antivirus, antispyware and firewall its working. I´ve put full conection to SysMech6, but it is still doesn´t work.

khim

12-20-2008, 02:32 AM

Can PCTIS be lighter because it taking lots of CPU. I have switch back to Spyware Doctor. PCTIS is also loading very slow and taking about the 100-200mb of the computer hard drive.

VirusPING

12-21-2008, 03:51 AM

TheDigitalGuy

12-27-2008, 08:26 AM

Again, the biggest complaint is that pc tools internet security uses far too much system resources!

Please don't make the same mistake as norton and make us wait a whole year(thats how long it took them) to see our system performance increase.

Ditto for me. This is my "BIGGEST" worry now that Symantec owns PC Tools.
Also:

My problem is that the proccess "pctsTray.exe" is making my CPU usage stay over 50%. I have no scans running or updates taking place. I even Shut Down "Internet Security" and it was still running over 50%. I had to end the "pctsTray.exe" proccess to get my CPU usage under 10%.
Any ideas?

humblejerome

01-13-2009, 05:27 AM

I ran two test on the firewall using ShieldsUp and LeakTest from
https://www.grc.com/freepopular.htm
and PC Tools internet Security Failed. Mcafee and Norton passed.
I always run these test when I use a new firewall, so far PC tools and Comodo
can not pass the test. I love using Pctools, but would like to see more improvement with the firewall.

haapy

01-13-2009, 05:51 AM

khim

01-16-2009, 08:29 AM

Can PC Tools Internet Security have a more prowerful antispam because some spam email are still in my mailbox, when I open them sometimes I get virus.

emperordarius

01-16-2009, 08:20 PM

*-)A bit lighter on resources, the GUI should load faster
*-)Stronger Heuristics
*-)Perhaps some "Pulse Update"-like feature? It's a feature of the Norton 2009 products which provides immediate updates every 5-15 minutes.

I I I I

01-17-2009, 01:18 PM

In my opinion, your Heuristic is very good. Also your Tecnologies, in particular Intelli-Guard, are very good;they are very fast and effective.

But you must Improve your Virus Database: the batase of PC Tools Antivirus is too low,it detect a too low number of Viruses,IMHO.

if you improve the virus database, probably, your Suite will became one of the most effective, because the firewall,the antispyware and the HIPS (behaviur guard) are very good, the heuristic is very effective and your tecnologies are excellents. But the number of viruses detected is too low.. in 2006, PC Tools Antivirus detected a good number of viruses.. since 2007,it became less effective, and now its database is too low, in my opinion.

Angrypygmy

01-17-2009, 03:59 PM

a "right-click and Scan" feature would be nice, Where you would right-click a file and hit scan and it would get the job done.

emperordarius

01-17-2009, 05:39 PM

.

if you improve the virus database, probably, your Suite will became one of the most effective, because the firewall,the antispyware and the HIPS (behaviur guard) are very good, the heuristic is very effective and your tecnologies are excellents. But the number of viruses detected is too low.. in 2006, PC Tools Antivirus detected a good number of viruses.. since 2007,it became less effective, and now its database is too low, in my opinion.

Why do you say that? The Antivirus' detections are generic, that means that 1 signature does not mean 1 virus, which means that PC Tools antivirus does not detect "only" (nearly) 600,000 threats but many more.

For instance, if we compare the database with Avira's:

PC TOOLS: Backdoor.Bifrose --> detects all known bifrose variants
Avira:

BDS/Bifrose.aerh.19 --> detects only specific variant
• BDS/Bifrose.afms --> detects only specific variant
• BDS/Bifrose.afui --> detects only specific variant
• BDS/Bifrose.afui.1 --> detects only specific variant
• BDS/Bifrose.ahvi --> detects only specific variant

etc.

I I I I

01-18-2009, 02:19 PM

Why do you say that? The Antivirus' detections are generic, that means that 1 signature does not mean 1 virus, which means that PC Tools antivirus does not detect "only" (nearly) 600,000 threats but many more.

For instance, if we compare the database with Avira's:

PC TOOLS: Backdoor.Bifrose --> detects all known bifrose variants
Avira:

BDS/Bifrose.aerh.19 --> detects only specific variant
• BDS/Bifrose.afms --> detects only specific variant
• BDS/Bifrose.afui --> detects only specific variant
• BDS/Bifrose.afui.1 --> detects only specific variant
• BDS/Bifrose.ahvi --> detects only specific variant

etc.

Avira is the best Antivirus of the 2008, it has actually the best virus database. I say that because, when I send a ''new'' (very recent) infected file to virustotal, all the time PC Tools Antivirus not detect it. Moreover, in a my test, PC Tools Antivirus not detected a lot of infected file, it score a low result, lower than Avira free,Avg free and Avast Home. In a test with about 2000 infected files, Avira free not detected 38 viruses for about 43 infected file.in the same test ,PC Tools Antivirus not detected 197 viruses for about 856 infected files;for the threat active in memory, it removed only the Old Trojan Cid, part of Messenger skinner and Spyware Secure : Net-Worm.Win32.Kolab.ap, Virus.Win32.Virut.q and Net-Worm.Win32.Allaple.b remains active in memory.. . Besides, Avira Antivir free detected and remove immediatly all the Threat Active in memory. PC Tools Antivirus detected all the variants of Bagle With the Heuristic,but there is nothing (of that variant of Bagle) in the virus database.
The Antispyware is very good (the only Threat that take Spyware Doctor in difficult is part of MyWebSearch,and the Rogue Antispyware ''AdwareAlert'' that however is detected only by 6 antiviruses,and so it isn't an ''important'' threat) ,the firewall is one fo the best and the tecnologies are really good (intelliguard ecc),but the virus database is too low.. the new viruses are not detected by PC Tools Antivirus and also other viruses..

emperordarius

01-18-2009, 06:06 PM

Avira is the best Antivirus of the 2008, it has actually the best virus database. I say that because, when I send a ''new'' (very recent) infected file to virustotal, all the time PC Tools Antivirus not detect it. Moreover, in a my test, PC Tools Antivirus not detected a lot of infected file, it score a low result, lower than Avira free,Avg free and Avast Home. In a test with about 2000 infected files, Avira free not detected 38 viruses for about 43 infected file.in the same test ,PC Tools Antivirus not detected 197 viruses for about 856 infected files;for the threat active in memory, it removed only the Old Trojan Cid, part of Messenger skinner and Spyware Secure : Net-Worm.Win32.Kolab.ap, Virus.Win32.Virut.q and Net-Worm.Win32.Allaple.b remains active in memory.. . Besides, Avira Antivir free detected and remove immediatly all the Threat Active in memory. PC Tools Antivirus detected all the variants of Bagle With the Heuristic,but there is nothing (of that variant of Bagle) in the virus database.
The Antispyware is very good (the only Threat that take Spyware Doctor in difficult is part of MyWebSearch,and the Rogue Antispyware ''AdwareAlert'' that however is detected only by 6 antiviruses,and so it isn't an ''important'' threat) ,the firewall is one fo the best and the tecnologies are really good (intelliguard ecc),but the virus database is too low.. the new viruses are not detected by PC Tools Antivirus and also other viruses..

Don't forget that VirusTotal uses only PC Tools antivirus, and not spyware doctor (which detects a lot of trojans), Avira has a better signature heuristic detection of viruses, but is worse with spyware, plus that it lacks a Behaviour Guard function like PC Tools'. PC Tools also gets a great advantage through ThreatExpert (just look at the number of new trojans every day which are got only form ThreatExpert). In the end both products provide similar top-notch protection against threats. I agree that the Antivirus should be updated more frequenty and also think that the staff should work in the weekend too.

I I I I

01-19-2009, 01:14 PM

Don't forget that VirusTotal uses only PC Tools antivirus, and not spyware doctor (which detects a lot of trojans), Avira has a better signature heuristic detection of viruses, but is worse with spyware, plus that it lacks a Behaviour Guard function like PC Tools'. PC Tools also gets a great advantage through ThreatExpert (just look at the number of new trojans every day which are got only form ThreatExpert). In the end both products provide similar top-notch protection against threats. I agree that the Antivirus should be updated more frequenty and also think that the staff should work in the weekend too.

In fact, I'm referring only to PC Tools Antivirus; PC Tools Internet Security is quite good.

Concerning Avira's Antispyware : Avira Antivir Premium detected all the spyware threat, also MywebSearch and the ''new'' rogue AdwareAlert,while Spyware Doctor and other antispywares like Superantispyware,Spybot,Ad-aware,Windows defender,Spyware terminator ecc.. ,no.

I Think that PC Tools Internet Security is quite good, especially for the excellents Antispyware, Firewall and Behaviour Guard;moreover Intelliguard is really good,But I think also that PC Tools Internet Security will became one of the best when the virus database will be really improved.
I suggested you,if you want,to try to test some antiviruses with infected samples: it is really interesting to see how every antivirus fight the various infections and the differences between them.

However,I'm waiting a test by Av-Comparatives to see the really effectiveness of PC Tools Database.

toaster045

01-28-2009, 03:44 PM

Hey

Great product guys superb now using it on all the machines in our house :) and can I also say that being from the UK i was doubting and responses to problems (using contact us option) but again fantastic. Got great response and I was helped all the way through :) so thank you!

One question and I'm not sure if this has be asked or anything but one possible idea is that would it be possible to have a "scan with PC Tools" whenever you right click on a document or file. It's just I’ve seen it on other products and thought it was a nifty feature.

But again great product.

Thanks
Toby

sulliman24

01-30-2009, 09:50 PM

One question and I'm not sure if this has be asked or anything but one possible idea is that would it be possible to have a "scan with PC Tools" whenever you right click on a document or file. It's just I’ve seen it on other products and thought it was a nifty feature.

This is a feature that will be implemented in the near future. PC Tools is currently testing this feature on Spyware Doctor and it should be implemented into PC Tools Internet Security very soon.

I I I I

02-08-2009, 10:34 AM

Could you add in your website an '' Online computer scanner" ?I mean not only a file scanner like ThreatExpert Online File scanner(it is a very good function, but scan only one file), But a Online scanner that can Scan All the Computer With The Complete PC Tools Internet Security Database, like :

Kaspersky : http://www.kaspersky.com/kos/eng/partner/default/languages/english/check.html?n=1234087256906

Panda : http://www.pandasecurity.com/activescan/index/?track=1&Lang=en-US&IdPais=63

Symantec : http://security.symantec.com/sscv6/getbrowser.asp?setjsax=1&langid=ie&venid=sym&plfid=23&pkj=AOPMGIJPUVGCWETOMGM&vc_scanstate=2

and others like Bitdefender,Eset and Comodo.

It would be a great feature.

geoffearnest

02-08-2009, 11:03 AM

Sometimes I need to fully disable PCTIS to do something and forget to restart it. Could a warning message be helpful which would show on booting up a PC which has PCTIS installed but is currently disabled?
Alternatively, could there be a similar arrangement to fully disable for a set period of time as there is with IntelliGuard?
I know that I should remember myself but age is catching up with me!

Geoff

Reodor

02-08-2009, 11:42 AM

Loooong time ago there was requests if perhaps the sys-tray icon at least could change color to indicate that one or more guards/functions were 'OFF", but nothing happened.

geoffearnest

02-08-2009, 09:08 PM

Tray Icon tio show if disabled. I think that would be OK for me and I would be pleased if it was in next update.

xxterry1xx

04-04-2009, 07:48 PM

hey i got some ideas for the firewall if you guys can make so heres some lists

you should make the firewall as strong as comodos firewall

-Blocking ips,ports like settings and that
-stealth ports
-Packet filter
-Viewing ips,ports connected to your router or computer

other suggestions

-Makeing pc tools use less memory while scanning if this is possible
-maybe HIPS
-gamer mode

and this is all i have in mind if you can make these im sure you can make alot of people happy and more users useing your product

Thundare

04-04-2009, 09:36 PM

Well having the gamer mode would take some editing be cause they would have to find all the things that pctools does not like when it come to games trying to get online, but single player's should no problem at all.

Wilbur

04-08-2009, 12:51 PM

Hello!
I would like to suggest adding an option at the anti-malware settings, so that the user could choose if he wants the program to scan for 'tracking cookies' or not.

ROBUK

04-17-2009, 02:05 PM

Hi
Has anyone tried this product with W2K?
only PCT always claim SDoc v5 and 6 are
W2K compatible, but I have to run Spy Doc v 4 if I
want real time detection active. I have Vista
on another machine but would like to be able
to use this old W2K machine also.

Cheers
Rob

mjq424

04-17-2009, 04:09 PM

Hi
According to the website (http://www.pctools.com/internet-security):

http://i264.photobucket.com/albums/ii199/mjq424/pctis-os-compat.png

Hope that helps

tipstir

04-17-2009, 05:23 PM

So far the latest version working.... very good..

pardonme

04-18-2009, 10:18 PM

A backup feature in Internet Security would be nice. I look for this feature before i buy.

Win7XUser

04-19-2009, 07:17 PM

heres and idea:

Instead of manually adding sites you should make it so that when you install internet security that it has the option of auto blocking spyware, virus, or Trojan site....what i mean is that you have a small server or something and it has all the spyware trojan virus etc sites already blocked and it periodically checks for more sites like every 10 minutes or so and it adds it into the smart update or you can make it so it auto sends the updated list secretly so it wont bother the user (example: like every 10 seconds or something like that)

tipstir

04-20-2009, 09:14 PM

For the password feature, would be nice if you didn't have to enter in the password every time you wanted to make a change or block or allow. The password should be there not to let kids try to disable it's features.

khim

04-22-2009, 04:41 AM

Can PC Tools Internet Security have a Ad Blocker, Parental Control, Privacy Cleaner, Vulnerability Scanner, Browser Configuration Wizard, Online Backup And Personal data protection.

Please Add those Features

txyankee

06-04-2009, 05:01 AM

are we ever going to get the firewall working on win 7 build 7100 and up..?

simpleuser

06-07-2009, 03:38 PM

I'm running ISS on evaluation period but I find PCTools ISS slows down my dual core laptop too much.

Is there any plans to improve the performance ?

I know the latest norton has a whitelist (checksum of known good files) so it doesn't need to rescan the files if the checksum matches.

And I'm pretty sure there's thousands of shared dlls(or other program files) that are loaded by different programs many times over the course of a normal windows session.

I presume the next version of ISS could autoupdate the good whitelist,

Or employ lazy scanning to scan files in background or when PC is idle and maintain the whitelist on its own..
--
For other aspects, I'm impressed with the multilanguage UI and easy to use interface. But I use google chrome primarily and the incompatibility is .. ..
--
Is there any online documentation for the product ?

I noticed the staff are frequently on this forum providing good support. Or at least a link to the forum explaining program options in the product ?

Wilbur

06-08-2009, 05:22 PM

You can find online documentation at the Support section of this website.
Here is the link to the Manual:
http://www.pctools.com/internet-security/help/6.0.1

Sweden

07-31-2009, 08:36 PM

I would like to see PCTIS compatible with Vista 64-bit before I die of old age.

mjq424

08-01-2009, 11:04 AM

I would like to see PCTIS compatible with Vista 64-bit before I die of old age.
Hi
This is being worked on, however, the 64bit firewall component is still being tested as part of the new stand-alone firewall BETA. Once this is released, hopefully PCTIS will follow swiftly on.
Hope that helps

california93

10-16-2009, 04:47 AM

The only way I can see that this product could be improved is to maybe give this product a new look! :p

However, looks are irrelevant when compared to protection, and this product does a great job; probably the best I have ever used.

Perhaps a future RapidUpdate (similar to Norton?)

tolis14

12-01-2009, 07:29 AM

Hello...
Because I think small details some time make all the difference, I have one suggestion for the PC TOOLS products GUI and especially that of the Internet Security...
What I don't like very much is that when you restore the GUI to full size, the graphics, buttons, text etc. remain small, occupying in this way only a small part of the screen...
Perhaps in future versions, PC TOOLS could address this issue, so that in restored (full) screen the button will increase in size proportionally to occupy the whole screen
thank you

dingo44

12-18-2009, 09:50 AM

it would be good if it had a file back up and file recovery tool and a junk cleanup tool, these are very good features of some common internet securities.

from dingo44:)

dingo44

12-19-2009, 12:43 AM

could you guys also fix the compatability problem between anti-spam toolbar and the latest v3 of Thunderbird.

from dingo44:)

Zapper

01-03-2010, 03:20 PM

I would like to see PCT fix the PCTIS version .514 firewall driver locking out access to the network, and thereby access to the internet. It's a major pain to buy a firewall program that won't work. Also fix the problem, which started in the version preceeding .514, whereby PCTIS application PCTSSVC.EXE takes over the cpu time at 99%, with no scan running. This capture of the CPU is not reset by anything except shutting off the computer (windows shutdown/restart is not accessible due to no cpu time available to run the process). This problem is intermittent, and a real deal-buster. :(

I I I I

10-13-2010, 07:53 PM

Could you include in the future (maybe in the 2012 version) a sort of "Self-defense" function, useful for example against viruses like Bagle ecc.? Your Suite is good, and PC Tools continue to improve it, but i think that a sort of Self-defense will became more and more indispensable in the future ;) (or make ThreatFire and so Behaviour Guard able to block malware's attempts to terminate security processes)

JetTech

01-06-2011, 11:18 PM

Keep getting the "Blue Screen" on my I7 system (ASUS Sabertooth I58) when using PC Tools Internet Security (which I just purchased and upgraded from PC Tools Spyware Doctor)

AChen

01-06-2011, 11:28 PM

Keep getting the "Blue Screen" on my I7 system (ASUS Sabertooth I58) when using PC Tools Internet Security (which I just purchased and upgraded from PC Tools Spyware Doctor)

We've actually worked on a fix and have sent the fix to a few users who sent us minidumps waiting to see if it resolves the issue. Once we get some feedback, we'll release this fix.

JetTech

01-07-2011, 03:18 AM

I have attached the minidump files from my system..

AChen

01-07-2011, 03:50 AM

I have attached the minidump files from my system..

Where did you attach the files? unable to locate them ;)

JetTech

01-08-2011, 05:07 AM

I used the attachment icon in the reply section. Don't know where they go from there.

JetTech

01-08-2011, 11:22 AM

I had to save them as a zip file to get them to attach. Hope they can provide more information about the causes of my computers "Blue Screen".

lklawrie

02-09-2011, 11:29 PM

Be able to import and export the "whitelisted" and "blacklisted" email lists.

Robin Springall

03-03-2011, 11:55 PM

PC Tools really must fix these dreadful firewall notifications: they scare people. For example, Program X is not trying to shut down the firewall, honest: it's trying to get through the firewall - totally different thing.

ErikLarsson

04-16-2011, 04:23 PM

Hello AChen and/or anyone else reading this.

I don't really feel like creating a whole new topic about this so I will post it here instead. (Posted in Several feedback threads for maximum attention).

I have a suggestion for the firewall in PCTIS and of course the firewall. When you go into the Firewall History you may find ALOT of blocked IP's and for me there are loads to add to the exception list but there is no way to add them from there, you must simply remember them and add them one by one to the list. So I was thinking of a button or right click option that shows "Add exception" or something similar.

Best regards,
Erik L.

PS. I wrote this post in a hurry as my Internet will soon be shutdown but I think it captures my suggestion.

EDIT: As I now have my Internet connection back I thought I would share this image explaining what I mean.
EDIT #2: I just realized I missed the "c" in exception for the image. Meh, that's what can happen if you're too lazy to find the font and draw ever letter pixel by pixel.
http://img196.imageshack.us/img196/3461/addexception.png

AChen

04-18-2011, 01:24 AM

Thanks for the feedback ErikLarsson, the FW devs are currently looking into this.

khim

04-21-2011, 08:38 AM

Hi,
My requests for PCTIS are:
1. A PC Tools Security Network to show the effectiveness of the product functions (cloud) and see how secure your computer is protected. Also make like a flash/graph to show currently how threats are in PC Tools database and show todays threat danger from online services.
2. Improve the performance and make PC Tools Security Lighter.
3. Stop Anti-Spam training but use Cloud database to train the engine. It will more better and avoid removing the non-spam messages.
4. Safe Run function, which is like sandbox function to keep you safe. Also, just need to click Safe Run in PCTIS to use this function.
5. Maybe Parental Control?
6. Maybe Include Simple PC Tuneup Tools, or create a different product line and make it a all in one security + tune up software,
7. Link threat detections to threatexpert stats. *
8. A function to see how much PCTIS has consumed the resources and optimize it.*
9. Maybe a Gadget for PCTIS.
10. Improve detection and add new features to PCTIS.
11. Ability to change license by using a activation wizard. This will make it much better to use PCTIS and not use any removal tools for PC Tools software. +
12. When you download a file, you can check it's reputation from the cloud network. * May be already included in browser guard.
- Also a link to the file to show its reputation and the contents.

Hope this helps.

* - This may relate to my suggestions which are at the top of this post.
+ - Some of my suggestions may already be in PCTIS.

Note: Some suggestions are based on other products.

Thank You.

khim

05-06-2011, 10:58 AM

Any update?

AChen

05-09-2011, 01:04 AM

Any update?

Appreciate the feedback. I have added this as a feature request for the devs to consider.

Chomas

05-18-2011, 08:00 PM

Hello AChen

I have a few suggestions for improvement.
Maybe in version 2012, or near, You(Team) create funcion a`la Sonar, Download Insight in Norton.
I created for ex. photo. http://img705.imageshack.us/img705/7611/pctoolscloudcommunity.jpg (http://imageshack.us/photo/my-images/705/pctoolscloudcommunity.jpg/)

Uploaded with ImageShack.us (http://imageshack.us)

- Security Map from Threatfire, but (better quality) in main menu.
- Sandbox
- Gadget for PCTIS
- After downloaded smart updates, we can see what`s been downloaded (Virus definition, bad sites etc. etc.)
- Add funcion (Close computer, after ending scan.)
- Browser Defender avaiable in Google Chrome

And i think the most important thing.
-Automatic upgrade to the latest version via Smart Update(Reboot only required) without reinstall program.

If my all suggestions (especially last) would be added to next version I'd be extremely happy.

Best Regards

Mikołaj