View Full Version : Hidden Process??
SirMaru
10-16-2007, 02:25 AM
When I started Spyware Doctor 5.1.0.272 today, I got the following popup:
http://usera.imagecave.com/SirMaru/SpywareProblems/SpyDoctorDetections-Oct152007.jpg
What does it mean? When I took its picture, it disappeared. I presume, if it is really dangerous, it will show up on my next bootup and when I start SD5 again.
Should I click "yes" to wipe it out? Could this be a false positive and wiping it out could cause some damage?
Just to see what would happen, I rebooted without disabling Spyware Doctor 5. I did NOT get the popup this time. Does this indicate the last time I had a false positive?
InvisibleMan
10-16-2007, 03:02 AM
Is it possible for SD to subsequently clearly ID the suspected Hidden Process as to whether it is historically malicious...in order to assist the user in deciding to allow it or not?
Or, are all Hidden Processes axiomatically assumed to be malicious at all times?
And, are False Positives possible in any such situations?
And, if it is not deleted upon the next reboot, would subsequent issues be uncovered during follow-up system scans?
shortcipher
10-16-2007, 03:48 AM
don't know about you, but i can't think of any legit software that needs to be hidden. Security apps should be able to find them, but don't need to hide themselves. Hehe... Unless you count those sony rootkits as security apps. :) though, sd should be able to tell you what it found. Maybe the rest of that message is in the history logs?
AChen
10-16-2007, 04:52 AM
When I started Spyware Doctor 5.1.0.272 today, I got the following popup:
http://usera.imagecave.com/SirMaru/SpywareProblems/SpyDoctorDetections-Oct152007.jpg
What does it mean? When I took its picture, it disappeared. I presume, if it is really dangerous, it will show up on my next bootup and when I start SD5 again.
Should I click "yes" to wipe it out? Could this be a false positive and wiping it out could cause some damage?
Just to see what would happen, I rebooted without disabling Spyware Doctor 5. I did NOT get the popup this time. Does this indicate the last time I had a false positive?
Hi SirMaru,
Could you please send us your history files. We would like to analyze the detection and will get back to you.
SirMaru
10-16-2007, 12:20 PM
Hi SirMaru,
Could you please send us your history files. We would like to analyze the detection and will get back to you.
I ran Malware Detective but it would not send the information to you without a Ticket Number. The problem has NOT recurred in subsequent startups with Spyware Detective 5. My conclusion is that it was a False Positive.
Therefore, I won't send the history files unless the popup returns. Then I will contact Customer Support, get a formal ticket number, run Malware Detective again and send the files.
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