SMOutlook.dll Outlook error mess.

[rbraham]

Hi,

I use Office Outlook 2003, PCTools Spyware/Antivirus, and PCTools Firewall.

I uninstalled Spam Monitor a week ago, and everything worked fine until today; now every time I call up Outlook, even after reboots, I get the error message:

C:Program Files/Spam Monitor/SMOutlook.dll could not be installed or loaded

It then tells me to use Outlook's "Delete and Repair" tool.

After I clear the error message, Outlook does load. And I have used the Delete and Repair tool, reboot, and it returned back empty. I have not run any tools besides the PCTools stuff.

Can anyone help me fix this?

Rob

[AChen]

Hi Rob,

It appears that the Spam Monitor Outlook plugin has not been uninstalled.

To remove in Outlook:

1. Tools->Options->Other Tab
2. Click “Advanced Option…”
3. Click “Add-in Manager”
4. Unselect “_SpamMonitor”
5. Restart Outlook

The error should no longer appear.

[rbraham]

Dear Anthony,

Worked like a charm. I never even saw that button in Outlook...

Thanks again,

Rob