PDA

View Full Version : License WILL NOT work!



tatgirl
08-25-2007, 07:14 AM
I purchased DM and my name and license code keep coming back 'invalid'. I copied, pasted, uninstalled, re-installed and still 'invalid'. Now I paid $39.95 and I am upset that I have no way to contact anyone about this matter other than emailing or posting. I am not a happy customer at the moment. I don't like my hard earned money going out and I get nothing! I can't even use the program due to the fact it WILL NOT delete my errors in my registry and that is the reason I purchased this program tonight so I can get my registry cleaned/fixed. Now I have spent most of the night trying to get this stupid license code to work! My night is gone now and so is my patience. PLEASE HELPPPPP!!!!!!:mad:

greenzeto
08-25-2007, 09:17 AM
hi TatGirl. You may need to PM Anthony Chen or send an email to PC Tools Support. the email is support@pctools.com. I did it before and it resolved my problem. :D

Support
08-26-2007, 04:05 AM
Hi,

Could you please send us an email to support@pctools.com with the license code and we will try our best to assist you.

Hunter
08-31-2007, 09:04 AM
tatgirl,

There are some customers who have the same problem as you, but then it happened that they were trying to register Desktop Mechanic in Registry Mechanic.