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vecchio
07-11-2007, 01:26 PM
My sd standalone have antivirus database files:eek: :eek: :mad: to dowload and i cant remove it
ideas please?
edited: sorry same thread here
http://www.pctools.com/forum/showthread.php?t=48175

Support
07-11-2007, 08:45 PM
Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers

notE
07-11-2007, 09:42 PM
Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers I dont have SD+AV license and the same thing happened to me.

PJWilkin
07-11-2007, 10:22 PM
I dont have SD+AV license and the same thing happened to me.

Same here, just done a smart update on switching the computer on and "Antivirus" datafiles were on the list

I definitely am not using (or licensed for) SD+AV

vecchio
07-11-2007, 11:02 PM
Vecchio

It seems that you have bought an SD+AV license from us. So that why even though you downloaded the SD Stand Alone, you get updates for AV. Please send us a support ticket at support@pctools.com and we can have a look at your license details or just PM Achen with the license details and he can have a look for you.

cheers

Support,
I DONT HAVE BOUGHT SD /AV
please note some users have the same problem
UNACCEPTABLE
FIX IT IMEDIATLY
:mad: :mad: :mad:

vecchio
07-11-2007, 11:38 PM
hi
problem seems resolved
thanks