redcroc
11-16-2006, 07:34 PM
pc TOOLS HAS FAILED TO SUPPORT THEIR PRODUCT. i HAVE SUBMITTED SEVEN REQUESTS FOR QUOTE AND HAVE NOT RECEIVED ANY REPLIES (EXCEPT #$%&).**
Now they send me this tidbit of inhumanity:
"
aS i WAS TYPING THIS THEY ERASED IT, YES REALLY.
""At 12:23 AM 11/16/2006, you wrote:
__________________________________________________ _________
Please Note: We have recently had trouble reaching other customers with your email service provider. It appears that they have been treating our replies as spam and either deleting them or filtering them into your SPAM folder. I am writing this from our Hotmail email in an attempt to contact you. Please contact your email service provider and inquire them to unblock our email address domain (@pctools.com) for us to further assist you.""
__________________________________________________ _________
Here is my reply:
""his appears to be a sham.
I just received this email, which if it was being block, why the hell would you send it knowing it would be blocked. Obviously you know it is not being blocked. SHAM!!!! Besides why should I contact covad when YOU have the problem of being black listed for abuses.
You still have not answered my questions or replied to my email.
You are actually being abusive by failing to respond, and this last email is the last straw in a long series of absolutely intentional incompetence.
REFUND MY MONEY AT ONCE FOR THESE PROGRAMS THAT DO NOT WORK AND THAT YOU DO NOT SUPPORT.""
DO NOT BUY ANYTHING FROM PCTOOLS.
PS Pctools also does not refund the promisted refunds on their packages. The tell you you did not send in all the required document. Of course you sent in the origionals and cant prove that you sent them the only originals - it is fraud plain and simple. It has happend to me for three years. No more.
Now they send me this tidbit of inhumanity:
"
aS i WAS TYPING THIS THEY ERASED IT, YES REALLY.
""At 12:23 AM 11/16/2006, you wrote:
__________________________________________________ _________
Please Note: We have recently had trouble reaching other customers with your email service provider. It appears that they have been treating our replies as spam and either deleting them or filtering them into your SPAM folder. I am writing this from our Hotmail email in an attempt to contact you. Please contact your email service provider and inquire them to unblock our email address domain (@pctools.com) for us to further assist you.""
__________________________________________________ _________
Here is my reply:
""his appears to be a sham.
I just received this email, which if it was being block, why the hell would you send it knowing it would be blocked. Obviously you know it is not being blocked. SHAM!!!! Besides why should I contact covad when YOU have the problem of being black listed for abuses.
You still have not answered my questions or replied to my email.
You are actually being abusive by failing to respond, and this last email is the last straw in a long series of absolutely intentional incompetence.
REFUND MY MONEY AT ONCE FOR THESE PROGRAMS THAT DO NOT WORK AND THAT YOU DO NOT SUPPORT.""
DO NOT BUY ANYTHING FROM PCTOOLS.
PS Pctools also does not refund the promisted refunds on their packages. The tell you you did not send in all the required document. Of course you sent in the origionals and cant prove that you sent them the only originals - it is fraud plain and simple. It has happend to me for three years. No more.