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scruffyhampsters
05-17-2007, 02:13 AM
I recently switched from "AVG" anti virus and firewall to "Norton Internet Security 2007"

Now several times a day I get a pop up saying something to the effect of "Smart Update Has Failed unable to connect to internet"

I can still update "Spyware Doctor" manually but I miss having the automatic updates.

I can't figure out how to configure my "Norton Firewall" to allow access by Sprware Doctor Updates.

neverforget
05-17-2007, 02:39 AM
Go to Norton main GUI (I forget what they call it), find Firewall Personal Files or something like that (usually you have to turn off the firewall for a few minutes), then go to add a program, then find it C:\Program Files\Spyware Doctor and locate the Update.exe file and click open. It will save it in the Norton firewall okay programs to access the internet. Sorry, I just can't remember the actual Norton names.

scruffyhampsters
05-18-2007, 07:12 AM
Thank You.It worked:)

cubfox
05-18-2007, 07:48 AM
Smart Update falied to work on SDV4.1 even though "AutomaticallySearch for updates " is selected. Also scanning is using 100% of CPU .