Adobe PDF Maker

[car]

I love SD5 w/ AV.

My only issue is PDFMaker will occassionally fail when PDF maker is used inside MS Word. I think the problem comes when PDF maker tries to send it to the PDF printer. I wrote a VBA application that converts dozens of word files to PDF files each day and this error occurs once or twice each day if onguard is enabled. PDF places a spinning logo in the system tray and says "Problem creating the pdf document..." or something about the pdf printer (I can't quit remember, I clear it out so fast). Anyway, I'll be grateful when this little problem gets resolved. Otherwise SD5 is lean and mean.

Thanks

[mjq424]

Hi
SD5 now protects against malicious scripts. This may therefore be SD detecting your script as malicious (it is changing one file type to another through script...sometimes seen with viruses). I suggest deactivating File Guard in OnGuard (if that doesnt solve the problem, try disabling other OnGuards one at a time)
Hope that helps

[car]

Great suggestion... I'll try the different onguard services and I'll also try to do a better job of documenting the error messages. I wonder if it is network guard that doesn't like how adobe accesses the pdfprinter? I don't seem to have any problems my vba application itself, only when pdfmaker calls the pdf printer (though initiated from within the vba application). For that matter, I also don't have any trouble with any of my vbscripts that use WSH.

Thanks