File type recognition

[pompom]

Hi,
I keep getting emails from a friend that just will not open, I just get a box saying "Unknown File Type" When asked, my friend says that the file is Powerpoint for example and other people are not having my trouble opening it. It seems to be a setting on my computer. I did try very hard to open one and messed about so much I now have one of these Unknown file icons on my desktop that will not budge. Can you help please?
Pompom

[skylive]

Hi! Firstly, you should make sure that the file is indeed sent by your friend, and not a virus. Secondly, sometimes when powerpoint presentations are sent thru emails, they do come out as unknown file types, but can be opened by clicking right - clicking --> Open with --> Powerpoint ( Make sure the 'always open using ....' is not checked.).

Could you please provide more information as to why the file will not budge? If you can't delete it because of an error message. Take a look at this software (http://ccollomb.free.fr/unlocker/) that may help.

[pompom]

Hi Skylive,
The Unlocker programme worked a treat,icon gone. The emails from my friend are friendly ones, however I cannot get the "open with" choice by any kind of clicking.
Pompom

[skylive]

I'm afraid I can't help you with that, as I have never experienced it. Hopefully some one more experienced can help you with it. :D

[tom.tdw]

if he has powerpoint 2007 that might be it;)
Hi,
I keep getting emails from a friend that just will not open, I just get a box saying "Unknown File Type" When asked, my friend says that the file is Powerpoint for example and other people are not having my trouble opening it. It seems to be a setting on my computer. I did try very hard to open one and messed about so much I now have one of these Unknown file icons on my desktop that will not budge. Can you help please?
Pompom

[pompom]

Hi, No my Powerpoint is 2002. Interestingly the problem only occurs in some emails attachments,usually[I believe] from one source, I will be keeping records in future.
Thank you for your help.
Pompom

[tom.tdw]

yes but office 2002 can't open 2007 files

if he has office 2007 thats it
Hi, No my Powerpoint is 2002. Interestingly the problem only occurs in some emails attachments,usually[I believe] from one source, I will be keeping records in future.
Thank you for your help.
Pompom

[josefz]

yes but office 2002 can't open 2007 filesAgree, but you can download and install
Office File Converter Pack (http://www.microsoft.com/downloads/details.aspx?FamilyID=cf196df0-70e5-4595-8a98-370278f40c57&DisplayLang=en) and / or Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats (http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en)

[pompom]

Many thanks to all I think all is now sorted.
Pompom