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View Full Version : Waiting for Tech Support from Achen or?


inflxshn
03-31-2007, 07:15 AM
Awaiting any response that actually deals with the original problem rather than useless inaccurate critiques about what section my posts about Antivirus complaints should be in and the ensuing prattle. The predilection for irrelevency here is nicely counter weighted by a growing contagion toward an inability to address and grasp the core issue. Seems there's some misdirection at work here by some.

I'm here to reiterate what I've said from the very first post: Antivirus is a problem. It bluescreens my laptop EVERY TIME IT'S installed. No relevant responses thus far. I've clarified on numerous posts STARTING WITH THE FIRST ONE that PCT AV has been causing problems and thus far nothing resembling technical expertise has been forth coming. The responses were some tripe about where my post was placed and the succeeding indulgence in a brief frat boy comarderie, undoubtedly between a seemingly fake poster (troll) that feigns assistance for members (likely for unsavory means,) and his sock puppet.

Numerous PM's to moderators have resulted in nothing. No one on the board can address this problem so... still waiting for a comment from TS. I've clarified the two OS, given the symptoms and will continue to until someone shows responsibility rather than the previously stated obsessive irrelevancy. I've stated from the beginning what the symptoms are, what machines it occured on and now I have specific messages from the windows screens that came up: BAD_POOL_CALLER and PAGE_FAULT_IN_NONPAGED_AREA. Called PCT and no one's home at the moment. The problem is complex, it's left the OS on one machine with an annoying glitch; it's hanging and using heavy CPU time. Antivirus won't scan on one machine at all; never starts.

When anyone feels they've got the stones to handle this one feel free to step up, the other option is continuing to make posts tangential to my concerns. I've Already used half the tests on UBCD, done an SFC (System File Check) and various scans through safe mode; nothing. System restore, which rarely works anyway was ineffective. And as stated from the first post, I have a corrupted operating system.

Even if my first post was inaccurate in character of software, the following comments could have still been helpful as well as/instead of being corrective, but no, it was more important for some to be right then helpful. Inciting aggravation is a sure sign of a smoke and mirrors poster. Think about yourself and your own posts before getting on your pedestal, that is the embodiment of character. With all the thin skinned crying about a now obviously more than 'minor annoyance' for some, I noticed not a single post ever contained any useful technical help/suggestions regarding the actual issue(s) at hand. All this lends further credence to Achen's recent sticky post in regards to characters cruising here only to stir the pot.

Kroening

Mindless
04-01-2007, 04:33 AM
I had similar problems with AV. When I removed Norton, it didnt seem to happen anymore. I have seen posts like this proving that SD/AV and Norton arent best friends. So I think we just have to wait until a new fix is gunna be released. They say a lot of it will be fixed next week..... let's hope so.....

inflxshn
04-01-2007, 08:05 AM
I had similar problems with AV. When I removed Norton, it didnt seem to happen anymore. I have seen posts like this proving that SD/AV and Norton arent best friends. So I think we just have to wait until a new fix is gunna be released. They say a lot of it will be fixed next week..... let's hope so.....

Thank you, your help is appreciated, love the avatar by the way. Anywhere I can get one?

Kroenig

Mindless
04-02-2007, 10:44 AM
Thanks... there are a lot of avatars at http://www.iconator.com
I found mine there.... (SD might not like the website btw) ;)

One more day to go till next version... any news about the Norton / SD issues?

inflxshn
04-02-2007, 06:35 PM
Thanks... there are a lot of avatars at http://www.iconator.com
I found mine there.... (SD might not like the website btw) ;)

One more day to go till next version... any news about the Norton / SD issues?


thanx, All I've seen on a few posts that TS has it addressed and apparently has shaken most of the bugs out. It was one of the original and most intense pains in the A-- for this software.

Kroenig

Mindless
04-03-2007, 12:28 AM
Babysteps, babysteps..... eventually it will be a perfect program... like every new software program, it takes a few months for it to be bug-free on 99% of the computers in the world.