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View Full Version : Blue Screen: BAD_POOL_CALLER


Hammer
03-30-2007, 05:55 PM
I upgraded (through Smart Update) to 5.0.0.176 about 4 hours ago and just got a BSOD when clicking on a link in IE 7.0. I'm also running ZoneAlarm SS 7.0 which I upgraded to (from 6.5) four days ago. I'm assuming the Blue Screen is from Spyware Doctor.

Dump Info:

BAD_POOL_CALLER

STOP C2 (07, 0CD4, 00, E1D5BE70)

Support
03-30-2007, 06:18 PM
Hi Hammer,

Sorry about the problem that you are experiencing, I have escalated this issue to our technical department for further assistance.

Kind Regards,

PC Tools Support

tom.tdw
03-30-2007, 10:40 PM
version 5.0.0.172 can be downloaded from here
http://www.pctools.com/forum/showthread.php?p=157975#post157975

bshami
03-30-2007, 11:58 PM
Hi Hammer:

You are not alone. I started the following thread a few days ago on this very issue. I finally gave up on SD5 and uninstalled it and reloaded SD4. The BSOD's stopped and never returned. I'll have to wait a few weeks for them to sort out this and other bugs before trying again.
http://www.pctools.com/forum/showthread.php?t=46192