Spyware Doctor & PCT Antivirus

[Daveb]

I have just downloaded and installed SD 5.0.0.174, its first message during installation is that the running of SD & PCT Antivirus together is not recommended. What are the consequences of running both?
If this is so are you then prepared to offer me a refund on my PCT Antivirus purchased on 24/02/07. If this is a new issue then I feel that you must make this public to any prospective purchaser of PCT Antivirus or SD.

I would like an answer from PC Tools, not one of the apologists for them who frequent this forum.

Dave

[AChen]

Hi Dave,

The reason why you have received this message is because you have installed SD and the AV plugin previously. Therefore we recommend, that you run the SD + AV plugin OR SD + PCTAV standalone. Running both the AV plugin and the PCTAV may have conflicts.

If you would like to run the SD + AV plugin, then uninstall PCTAV. If however, you would like to run the SD + PCTAV standalone, then PM me your license details and I will disable the AV plugin for you.

Let me know if you have any other problems.

[Toby]

Hi Dave,

Usually its just not a good thing to do to run two applications with Kernel drivers and both SD and AV have Kernel drivers but I have ran AV 3.1 and SD 5.0 without any problems and with SD 4.0. Spyware Doctor 5.0 has AV build in and I've been able to upgrade to SD+AV for free as an existing user but I think they have taken this option off for now from what I can read. So I recon for now you should run SD 4.0 and PC Tools AV to be safer and in the near future when they reintroduce the SD+AV just use that. I am saying this because I didn't have any issues with SD 5.0, even the early releases so I am not sure how it will go on your PC. I think thats what this message intended to do. I hope that makes sense?

FYI I run SD 5.0 on Sony Vaio and Toshiba Tecra S1 with Windows XP and no other AV's.

Toby