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dman
03-21-2007, 06:10 PM
How do I manually uninstall SD 5 from my vista PC? It refuses to run or uninstall

Support
03-21-2007, 07:14 PM
Hi dman,

To uninstall:
1. Click Windows logo on the bottom left corner of your screen.
2. Click All programs.
3. Click Spyware Doctor folder.
4. Click Uninstall Spyware Doctor

Then, there will be a window prompted you whether to Cancel or Allow, please select 'Allow' and continue to complete the rest of uninstallation process.

If you have any further questions, please let me know.

Cheers,

PC Tools Support

dman
03-27-2007, 06:20 AM
Maybe I should have elaborated... when I try to uninstall Spyware Doctor I get an error message "Setup/Uninstall has stopped working, windows can check online for a solution to the problem". Your options at this point is to check online and close the program or close the program.

Whenever I try to run Spyware Doctor it crashes when loading one of the services, I have to shut down the service which is shown as "starting" to close Spyware Doctor. I have uninstalled and reinstalled several times. At this point I might just delete the directory and edit the registry myself.... I want it gone because I have already switched to another app that works, even with a few months remaining.

Chippa
03-27-2007, 06:24 AM
Hey dman,

There was a problem with the uninstaller for SD in previous versions, seen in other post, but looks like this has been fixed. To properly uninstall everything, re-install the latest version again, then run the uninstall. This should make sure everything is gone.

Cheers,
Chippa