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Stephane
03-21-2007, 05:08 PM
Hello Guys and Girls,

I just have a problem with some managed computers that don't want to be installed.

When I try to install the product, it starts and shows "active" during a few seconds and stops.

I checked on the computers whether it was a firewall problem but no.

Does anyone have an idea why ?

ps.: I'm connected as domain admin ...

Thanks in advance.

Stef

MJohnson
03-25-2007, 11:00 PM
Stephane, thanks for contacting PC Tools.

Regarding the SDE Client installs.

If you go to the 'Commands completed' section, can you see if those install commands have returned any errors?

If so what are they?

What Operating Systems are on the client PC's?

What version of SDE are you using?

Kind regards,

Matt Johnson

Technical Support Representative
PC Tools Customer Support Services
______________________________
PC Tools - www.pctools.com

* The Online Support Site at www.pctools.com/contact/support/ offers answers to many customer questions and is a great source of knowledge for future questions.

MJohnson
03-25-2007, 11:08 PM
Stephane,

I have noticed that you currently have two threads on the same issue.

Could we please answer to just one thread on the issue.

Kind regards,

Matt Johnson

Technical Support Representative
PC Tools Customer Support Services
______________________________
PC Tools - www.pctools.com

* The Online Support Site at www.pctools.com/contact/support/ offers answers to many customer questions and is a great source of knowledge for future questions.