Still billed after I cancelled

[Guill19]

I sent a message to support about not renewing my subscription and was told I was not going to be billed. Well today I was billed. Who do I have to talk to to get a straight answer??

[Support]

Hi Guill19,

Can you please PM me with your ticket # or your email address so that I can assist you.

Kind Regards,
PC Tools Support

[Guill19]

I have received a reply. Thank you for your fast response.