need help please

[bob]

I am having problems with antivirus and spyware dr. I have contacted technical help and have been given a ticket #. Now I have a new problem---how can I get to see the answer to my problems as I cannot find a way back to the ticket status page. Any help I can get would be much appreciated.

[Jinih]

try to PM support with your ticket number. And they will give you your unique url link

[bob]

Thanks for the help but I don't know what you mean by "PM".
Thats my problem--how to get to the ticket status page.

[AChen]

Hi Bob,

I am having problems with antivirus and spyware dr. I have contacted technical help and have been given a ticket #. Now I have a new problem---how can I get to see the answer to my problems as I cannot find a way back to the ticket status page. Any help I can get would be much appreciated.

Can you provide me with your ticket number. I will follow this up for you.

PM = Private Message.