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Landok
02-26-2007, 06:15 PM
After conducting a cleaning process with Privacy Guardian.. the results identify the "Total items selected" and the "Total items cleared". Would someone please tell me typically what the "items selected" would be.. and why the number of "items cleared" is not the same as "items selected"?
Thnx

Support
02-26-2007, 08:56 PM
Hi Landok,

Thanks for your message.

I will pass this on to our Technical Support, they will be responding to your query soon.

Cheers,

PC Tools Support Team

Chippa
02-26-2007, 11:55 PM
Hey Landok,

See: http://www.pctools.com/forum/showthread.php?t=13.

Could you please try not to post the same thing twice.

Cheers,
Chippa

arden42
02-27-2007, 12:03 AM
Calm down, Chippa - who made you the forum admin/mod? ;)

XPLOSV
02-27-2007, 12:53 AM
Chippa is correct in that you dont want to see the same posts again.

Same post = Spamming

Spamming = Waste of time

:D

Chippa
02-27-2007, 12:57 AM
Im calm :D I'm not saying im an admin/mod :) Im just saying that you shouldn't post twice on any forums as this is just like spamming. Everyone hates spammers. It just makes it a whole lot easier to search the forums for problems without going through a whole bunch of threads. I enjoy helping users out with any problems they may have. :)

Cheers,
Chippa

XPLOSV
02-27-2007, 01:00 AM
Totally agree Chippa.

arden42
02-27-2007, 02:35 AM
Totally agree that posting the same thing in several places is not useful - you just sounded rather short with Landok. I guess I overreacted too though. :)

Landok
02-27-2007, 04:36 PM
Please accept my sincere apology for sending my question twice. I just recently purchased and installed Privacy Guardian.. and in my quest for an answer discovered that a Forum even existed. I was not familiar with the Forum process and mistakenly asked my question within a previous thread.

What surprises me is that there were 7 replies to.. and 62 views of.. my specific thread, yet only one comment regarding my still unanswered question.

I'm sure there is a simple answer as to why the number of "Total items selected" and "Total items cleared" are not always the same number. I am sure all of you have experienced the same kind of results.

Please...I still seek an answer.

AChen
02-27-2007, 10:39 PM
Hi Landok,

I have provided you with an answer in your previous thread:
http://www.pctools.com/forum/showthread.php?t=13.

Chippa has provided you with the thread. :)


Hey Landok,

See: http://www.pctools.com/forum/showthread.php?t=13.

Could you please try not to post the same thing twice.

Cheers,
Chippa

"The items selected are the areas that have been selected for cleaning, you can view the items by going to clean now > expand each section. For instance, you should see Clean Windows Settings, Clean Browser Settings etc.

While the items cleaned are items which have been cleaned in these sections, for instance temporary files, cookies, history related files etc"

As an example: if you select cookies within internet explorer to be cleaned then depending on the number of sites that you visit then there could be hundreds of cookies that are cleaned.

Hope this helps :D Let me know if you need more info.

Landok
02-27-2007, 11:22 PM
Achen and Chippa... ty both for helping clear that question up.