outlook express

[tandijoe]

i can't get into my email using outlook express ever since i purchased spyware doctor. I have to disable spyware doctor in order to use outlook express. very inconvenient. can you help?:confused:

[Chippa]

Hey tandijoe,

Are you using sdv5 Beta?

SDv5 Beta has a known issue of not allowing incoming emails via the POP3 protocol. Only way to receive emails is to disable the email guard - one of the onguard tools.

Hopefully this will be fixed in the next release.

Cheers,
Chippa

[tandijoe]

ummm...i am not very computer understanding. were you saying i have to wait for the next update to fix the problem? yes i am using the beta version. thank you.

[arden42]

Yes, you can wait for the next version, which will hopefully fix the problem, though no one knows yet (except maybe the developers ;) ).

In the meantime, rather than closing SD completely, you can just disable the Email Guard - leaving the rest of the OnGuard tools running.

[Chippa]

Currently the version your are using is a Beta version. Meaning it is not the final release of the product.

You can check out the reported issues for the Beta version from: http://www.pctools.com/forum/showthread.php?t=44951

I believe the problem you are experiencing is:
Incompatability with Email Guard and SAV or any email using the POP3 Protocol
Status: Reported
Original Thread: http://www.pctools.com/forum/showthread.php?t=44947

You can always go back to spyware doctor version 4 and can be downloaded from: www.pctools.com/spyware-doctor and use this until the final release for spyware doctor version 5.

Cheers,
Chippa

[tandijoe]

thankyou, your guys are so nice. appreciate it. take care guys.