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Tanimoto
02-08-2007, 12:39 PM
I had downloaded the beta and installed it. When I ran a scan (full I think), it proceeded normally for a time then halted. I thought it might just be at a cab file - as these often take a bit longer, but the sytem just hung there for ages.

I retried it twice with the same result, then unloaded it and re-instlled it with the same result. Finally I unloaded it all again fully and re-installed V4 which works fine - at least it completes the scan. Any thoughts?

I think I will stay clear of the beta till bugs are oot. Has anyone else had this?

Tanimoto

tsuki
02-08-2007, 02:04 PM
Hi Tanimoto,

I haven't seen this happen but have noticed that scanning large archive files can take a while.

Was the GUI responsive at all when the scan got stuck, and was it a big .cab file? Also, did you have the AntiVirus plugin installed?

Thanks.

Tanimoto
02-08-2007, 04:32 PM
Tsuki:

Thanks - no I was not using the new AV module, as I continue to use my AVG AV which I am happy with. I do not believe it was a cab file - as you indicate on any scanning system these can take a long time especially if they are MS or major program cabs. This was very much longer eg around 15-30 mins. The blue roundel which flickers to show progress was flickering but the progress ribbon had stopped as had the count - I cant remember exactly but I think it was around 9500 items - in other words only a relatively small portion of the whole. I think typically it does over 150,000 items on my machine.

The second time I tried it it stopped at precisely the same point. When i unloaded and removed V5 Beta and reinstalled v4. I did a complete scan and it sailed past the point and completed clean. With continued updates since it has also continued to work fine.

Puzzling???

Tanimoto

Darkbeholder
02-08-2007, 07:33 PM
Tanimoto,

Do you remember which point the scan gets stuck at? (eg Disk Scanner, Startup Scanner, etc)

Darkbeholder

Tanimoto
02-08-2007, 10:27 PM
Thanks do not remember but looking at the number I would guess Startup Scanner

Tanimoto

tsuki
02-09-2007, 12:24 AM
Thanks Tanimoto and Darkbeholder, will pass on this information.