lost cd/dvd drives and cant load roxio [ help please ] (WXP-Home)

[SG1]

i guys iv just joined forum and im pretty new to all this techi stuff,im running xp home normally but my mate recently put pro xp on my machine now im having problems with updates ,losing my cd/dvd drives,and also i can load my favourite rocio 6 because i keep getting the black screen with safe mode ect on it.my system is a dell dimension 4600 iv never realy had many problems untill now.i would like to put my genuine home edition of xp back on but im not completely sure of the best way,or is it a case of ripping everything off here and starting again whatever the outcome i will just accept.any help would be great thanks guys [ sg1 ]

[tom_keefer]

What method did your mate use installing XP Pro ... upgrade or fresh install. If the first approach was taken all the problems and glitches of XP Home are brought forward to XP Pro. The best approach is to back up all your personal data to CDs, insert the XP Pro install CD and have it reformat and do a clean (fresh) install.

<font color=purple>Tom</font color=purple>


XP Pro SP2 - Intel D925XCV - P4 2.8 GHz, 800MHz FSB, 1MB L2 Cache, HTT, socket 775 - WD 36GB SATA - WD 250GB USB2 HD - 2GB Crucial DDR2 PC2-4200 - Plextor 716A - Chaintech NVIDIA GeForce 6600GT -Samsung 19" LCD -

[SG1]

he wiped everything clean i lost all my data music invoices ect then started again.we could not get into anything thats why he wiped it clean it was running great until i tried to do updates im thinking its beacause it wasnt a genuine xp pro and the validation key was coming up as invalid can u tell me is it a big job to wipe it clean again and put my windows home xp back on like what it came with from dell.cheers tom [ sg1 ]

[tom_keefer]

"beacause it wasnt a genuine xp pro and the validation key was coming up as invalid"

That's exactly what the problem is. You either have an OEM, corporate or pirated copy of XP Pro and Microsoft's Authentication process detects that and prevents you from updating or upgrading.

Yeah, it's a pain in the six to restore XP Home, but for the sake of security it really needs to be done.

<font color=purple>Tom</font color=purple>


XP Pro SP2 - Intel D925XCV - P4 2.8 GHz, 800MHz FSB, 1MB L2 Cache, HTT, socket 775 - WD 36GB SATA - WD 250GB USB2 HD - 2GB Crucial DDR2 PC2-4200 - Plextor 716A - Chaintech NVIDIA GeForce 6600GT -Samsung 19" LCD -

[SG1]

is this why my pc keeps crashing when i try to install roxio,the pc just will not have it at all will i have to wipe it all clean again - is there any way you can tell me how to start the process off,im prepared to lose what bit of info iv got on here to get it up to scratch once again- many thanks for your time [ sg1 ]

[tom_keefer]

You're system keeps crashing because your friend upgraded an illegal copy of XP Pro on top of a Dell OEM version of XPO Home.

To re-install XP Home with Dell's restore XP CD just pop it in the CD drive and follow the prompts. It's pretty straight forward. Also, make sure you have the Dell Resource CD handy for drivers and apps. if needed.

If Dell, HP and the rest of that clan included a genuine XP CD with each computer most of these sorts of problems could be avoided.

<font color=purple>Tom</font color=purple>


XP Pro SP2 - Intel D925XCV - P4 2.8 GHz, 800MHz FSB, 1MB L2 Cache, HTT, socket 775 - WD 36GB SATA - WD 250GB USB2 HD - 2GB Crucial DDR2 PC2-4200 - Plextor 716A - Chaintech NVIDIA GeForce 6600GT -Samsung 19" LCD -